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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5737 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 5,737 reviews
  • Rated 4 out of 5 stars

    It's really good 9/10 time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed itost of the time but once a while I couldn't connect to ps5, everything seems good like internet and wireless and cabled connected to ps5. i believe its a software issue i hope the fix it soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Parents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what to expect when buying it and its limitations especially when it comes to Media, web browsing, no Bluetooth, (i wasn’t disappointed) i dont travel with it. Pretty much use when my kids on the TV or wife wants me to come to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add to my setup. The best way to be online in all places and travels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great REMOTE PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what's listed nothing more, you will need a decent wifi connection both at home where your PS5 is and where you are with your portal. That aside, it works great, a great way to have your PS5 pretty much anywhere, highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSP wannabe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mines is lit. Not sure why people complain if you have terrible WiFi don’t even think about it. 300/400 mbs or more atleast. I wish resolution was 4k but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice i can take it to work with me how its call portable everywhere u go

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea, horrible execution.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome idea and fits my use case perfectly. Unfortunately, it just doesn't work well enough to recommend. Even when using gig-speed internet while wired to PS5 and sitting right next to the router, it has unplayable stutter. Sometimes, the lag is so bad that I can't even navigate the PS menu or play a game. Sometimes it doesn't even connect. So disappointing. I've heard that there may be variance in performance between units. Maybe I just got a bad one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is fun and very easy to use, only downfall which I knew was only being able to work on Wi-Fi. With no Internet available on it it makes it kind of hard to connect to Wi-Fi in public places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Perfect condition, works great. Im definitely thinking about buying another one for the kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and bestbuy employee gave excellent service and help with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a truly exceptional accessory. I’ve found a drive to play my backlog of games since the portal makes playing games exponentially more convenient. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant put it down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play it at work in between meetings im able to sit on my porch and play this is the best thing PlayStation has came out with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, awesome for traveling, I traveled to Alabama an left my ps5 at the house an was still able to hook up to the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the hype. I travel a lot for work so before I wouldn’t use my PS5 as much. Now with the portal I can game everyday from anywhere that I am. My portal doesn’t glitch or loose it’s connectivity since I do have great internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely convenient honestly, the price for what it is, is unbeatable. I will buy another one definitely if it breaks down. Extremely easy set up, easy connection, feedback, game stability, performance. Everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicee!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color!!! Great all around portal design well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the perfect console with your ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent for when you are using the TV and want to play a game in the peace of your home. In my case, there are no problems, everything is very fluid in terms of connection and it feels very solid, and well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal To Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this device at first but after reviews and on hand experience, this device is great for playing portably. When you have to share the tv with the kids, this device is a godsend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal to convenience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for your PS5, I was a bit skeptical about this one but men I’ve been using it a lot specially when my wife and daughter are in the living room just make sure you have an strong and consistent internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended. i bought it so i can watch tv while gaming. ethernet should be connected to ps5 for best experience. no noticeable game breaking lag in my experience so far. if you’re thinking about it just get it.

    I would recommend this to a friend