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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,813 reviews
  • Rated 1 out of 5 stars

    Looks Good , Feels Good In hand but thats it…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly it is extremely inconsistent , it’s comply updated, i have 1GB internet and is just choppey. Disconnects constantly and just does not work as I was hoping it would . 

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry, but pass.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited quite a while for this release and it was a birthday gift to myself, but sadly I was disappointed. I had to return mine after the 2nd use. It won't turn on and it would not charge. I tried reaching out to Sony but never got a hold of any—queued 160th person in line. Also, I don't like the fact that my PS needs to be on, just so I can play (via wifi). So yeah, as much as a big PS fan. I need to pass on this one. Nothing beats playing on a 77" OLED TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PSP Me Please as

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed that you can't play 1 person shooting games or certain games for that matter. This remote player is a waste. PSP I'm waiting for now. I rather be able to travel with my system handheld then carrying the whole system plus the remote portal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately not worth the $216.49 system has horrible connection issues. Hopefully PlayStation releases an update to fix this issue till then id recommend waiting 2-3 months before purchasing item. Also can ONLY be played if you OWN a playstation 5 so id recommend just saving up & purchasing the PS5 instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be used unless your ps5 is on , can’t be used outside even if p5 is on. Can’t be used if on different WiFi from ps5. It’s literally just a controller with a screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Does what it says on the box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a great device when it’s working as intended — the screen is bright, the controls are responsive, and when I’m close to my router, the performance is smooth and lag-free. However, it can be a bit finicky with interference, sometimes struggling to connect to my PS5 or wake it up right away. A quick restart usually fixes the issue, but it’s an occasional annoyance. Overall, I really like it, though for the price, Sony should include at least a year of their highest PlayStation Plus tier since that’s what unlocks the full streaming potential.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, who ships an electronic device in a bag?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great with Good Internet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to use throughout house and places with good Internet. But if you have a slower plan or a lot of items on your wifi it suffers. Comfortable to use and great picture (when you have good connection).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Sony PlayStation Portal — Six Months Later

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal delivers exactly what it promises: a premium way to stream PS5 games around the house. The large, vibrant display looks fantastic, and the controls feel just like the DualSense—no compromises there. Build quality is excellent, and it’s obvious Sony designed this as a top-tier accessory. It doesn’t run games on its own. For me, that’s fine—95% of the time I’m gaming at home anyway. I have fiber internet and just the standard AT&T router, and I’m able to play anywhere in my house with little to no issues. The experience is smooth most of the time, though you will notice some lag. Competitive shooters and battle royales don’t really work here, but single-player titles and slower-paced games feel great. Even Destiny 2 is playable, though not ideal. The value is what makes the Portal stand out. It’s far cheaper than a handheld PC or gaming console, and for most of what I like to play, it works really well. As a busy parent, it’s given me more chances to actually enjoy my PS5 library without fighting over the TV. The PlayStation Portal isn’t for every situation, but if you understand its limits and have solid internet, it’s an excellent way to extend your console.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    A Sleek and Convenient way to enjoy your PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have access to a fast, reliable internet connection, then the PlayStation Portal will work awesome for you. I love the Midnight Black finish and the ability to not hog the main tv at night, but still enjoy my Playstation. I have been quite impressed and the battery life is better than i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great portable PS5 at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to our PS5 and works exactly as intended. I don’t mind that we can’t take it out of the house because it’s meant to be used when our toddler wants to watch something else on the TV. Screen quality is good, no latency issues with the controls and the battery actually goes on for a while. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    My PlayStation in My Hands!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony Portable Remote Player, and I must say, it has exceeded all my expectations. This device is incredibly useful for the purpose it was designed for, and it truly feels like my entire PlayStation console fits into this compact portal. First and foremost, the setup was a breeze. Within minutes, I was able to connect the Portable Remote Player to my PlayStation console, and the seamless integration was impressive. The device's sleek design and lightweight build make it perfect for on-the-go gaming, allowing me to enjoy my favorite games anywhere and anytime. The performance of the Sony Portable Remote Player is outstanding. The high-resolution screen delivers crisp and vibrant visuals, making every game look stunning. The controls are responsive and intuitive, providing a console-like experience in a portable format. Whether I'm playing fast-paced action games or immersive RPGs, the Remote Player handles everything flawlessly. One of the standout features is the remote play functionality. This allows me to access my PlayStation console and play games remotely, even when I'm away from home. It's incredibly convenient and has transformed the way I game. I can now enjoy my PlayStation library without being tied to my living room. Battery life is another area where the Sony Portable Remote Player shines. The device offers hours of uninterrupted gameplay, and the quick charging capabilities ensure that I'm never without my gaming fix for long. The battery life is truly impressive for such a powerful device. In conclusion, the Sony Portable Remote Player is a game-changer for anyone who loves PlayStation gaming. It feels like my whole PlayStation console fits into this sleek, portable device, and it has become an essential part of my gaming setup. I highly recommend it to anyone looking for a versatile, high-performance remote gaming solution. This is a must-have for PlayStation enthusiasts! Rating: ⭐⭐⭐⭐⭐ (5/5) #SonyPortableRemotePlayer #PlayStation #GamingOnTheGo #RemotePlay #ProductReview

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong portability is there. But in terms of graphics the quality does take a dive and it's pretty noticeable. Of course I'm not expecting the same quality you would get from a 4k or higher standard TV but you just can't unsee it. Another thing to keep in mind this is useless without a PS5 nearby. Don't expect to play this for cloud gaming because it doesn't have that capability. Unless it is added in the future. But the build quality is great, lightweight and obviously portable. If you want to play on the go then this is not it. Get a steam deck, ROG, MSI or Lenovo handheld for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    The Real review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is basically a glorified PS5 sidekick, a sleek 8” screen slapped between two DualSense halves. It streams games from your PS5 over Wi-Fi like a loyal digital butler, complete with haptics and adaptive triggers. Battery life? Solid. Setup? Stupidly easy. But don’t expect miracles: no Bluetooth (because reasons), no cloud gaming (yet), and forget about Netflix or anything fun outside gaming. It’s Wi-Fi 5 only—like it time-traveled from 2018—and needs your PS5 like a clingy ex. Still, it sold nearly 2 million units because, let’s face it, gaming in bed is adult responsibilities. If you’ve ever wished you could play God of War while pretending to listen to your partner talk about their day, this is your moment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far superior experience than backbone which has vastly inferior controller functionality and whose screen is only as large your phone. Portal has a nice large screen, excellent size, ps style controls with smooth controller integration across both sides of the screen, and good battery life. Does require wifi to work although it need not be on the same network. In essence, think of this as the portable version of your Playstation, giving your ps5 similar functionality as a switch/2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Perfect On-the-Go Companion for PlayStation Fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a PlayStation enthusiast looking for a way to keep the game going even when you're away from your console, the PlayStation Portal is an absolute must-have. It's seriously fun to use, bringing your PS5 games to life wherever you are with a crisp screen that hits the sweet spot—not too big, not too small, just perfect for handheld gaming. Battery life is impressive too—it holds a charge for hours, which means you can dive deep into your favorite games without worrying about constantly plugging in. And with the addition of cloud play, it’s become an even better value. Whether you’re lounging in bed, hanging out in another room, or on the move with solid Wi-Fi, this thing just works. If you’re already in the PlayStation ecosystem and want a seamless way to enjoy your games outside of the living room, the PlayStation Portal is a no-brainer. It’s easily one of the most fun and practical accessories Sony has released in a while. I wasn't sure how I was going to feel about this when I bought it but after a few weeks with it I'm glad that I did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Play on when away!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in my hands, lightweight, good grip, very nice display and graphics, same size of a PS4 controller just cut in half. Add a skin for greater grip and control. Plays really well at home on the internal wifi, plays well when away on a hotel wifi, just don't try to use a phone hot spot unless you don't mind lags in the video and a *massive* drain on your data plan. I tested on my phone with a 10GB data sharing plan and in 10 minutes had half a gig of data used, so the math means 200 minutes, which is about one night's worth of play. Really good value compared to other portable platforms, charges quickly and holds the charge well. Whatever you have on your home console is what you're able to play, even digitally downloaded games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because I have some games I like to play handheld, as they are easier to see. I love Stardew Valley, but I always feel like I'm squinting at the TV, and this makes it more enjoyable. I was a little worried about hand pain, as I do have hand and wrist issues, but it's surprisingly comfortable to hold and not too heavy. So I have no problem playing for hours at a time. You do need to have your PS5 on in order to use remote play, but they do offer an option of cloud gaming with one of the higher PS Plus subscriptions, so you technically wouldn't even need a PS5 at all if you decided to go for that option. Battery life could be improved, IMO. You get maybe 5 or 6 hours of play on one charge, which could be annoying if you're travelling. Overall, though, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    amazing console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer for both casual and hardcore gamers. With its sleek design and vibrant display, it offers a seamless gaming experience that allows you to access your entire library on the go. The intuitive controls and responsive gameplay make it easy to dive into action, whether you're at home or traveling.One of the standout features is the remote play capability, enabling you to continue your gaming sessions from anywhere. The rich audio quality enhances immersion, while the built-in voice chat keeps you connected with friends. Overall, the PlayStation Portal delivers an incredible blend of portability and performance, making it a must-have for any gaming enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Honest Opinion on the PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not another console like the old PSP or PS Vita. This device is a PS Remote Play Controller with a screen. The app you download on your phone, the PS Remote Play app, to use your phone as a controller, this is the workaround. With that being said, the quality of the device feels so incredibly nice and touch screen can look so very sharp. I use the word “can” because this device’s screen quality is very reliant on your wifi and/or your hotspots. You also must be on the same connection as your primary console in order for this to be used as your controller. You cannot play at Location B with X Wifi connection, while your console is at Location A with Z Wifi Connection. Once connected, your PS5 will turn on, along with your monitor or tv (if your setup is configured that way). You will be able to see your picture on the PS Portal’s screen, and the screen your main console is connected to. Again, the PS Portal is not another console. Its a Sony made backbone controller. Furthermore, and to reiterate, the device feels so nice in the hands. Now, it may be a bit awkward to grasp, but just like any new or different controller, you will adjust to it just fine. Its a small and surprisingly heavy device. The weight isnt an issue, just surely more than youd expect. PS5 adaptive triggers remain and buttons feel very well made. No stickiness or stick drift has been seen or noticed. The Sound Quality is also quite nice, and the volume button above the screen itself is out of way, easy to spot, and easy to reach. Of course, directional sounds may be harder to notice, so I highly recommend to get this device if you plan to stay at home and want to play Single Player games. Multiplayer games are possible, but if youre competitive, it just may not be the best option. There is a way to connect your headphones to it, so even if you are competitive and desire that directional sound, you wont be at a total loss. Overall, I have been happy with my PS Portal. I do not regret my purchase. The price range may be offputting, however the device itself is a strong and sturdy one. Respectfully, you are not missing out on much if you do not own it, but it is nice and convenient to have if you want to play in one spot but your primary console is in another room.

    I would recommend this to a friend