Customer Ratings & Reviews

This was a great add-on for the PS5 making it portable and convenient for those on the go! It’s an amazing piece of technology!

This device is great for when u don’t want to sit up in a chair. It is great for when you’re on the toilet, out and about, laying down; covered in your blankets. The black one just looks so clean and stealth. I highly recommend!

I have no complaints. My PlayStation Portal hasn’t given me any issues and Best Buy has the best customer service ever. I will definitely be back to shop for more merchandise.

This has single handedly been the best option for me, being an avid gamer and family man. Easier to hop on when my wife and kids are bust watching their favorite shows. Awesome product!!! I even bought a second one for my Best Friend who recently had surgery.

Upon opening packaging item felt very nice in hands, well put together and durable feel. Screen is bigger than I had first imagined. Being able to play remotely around the place give chance to play even if TV is being used or just want the comfort in a couch or before bed.

I’ve been using it a lot. When my tv is busy beating watched by other family members I can play the massive library of games I have built on my pan account. A must have for any ps5 owner.

The Playstation Portal is a cool device allowing you to remote play your PS5 (if you have one) and enjoy cloud streaming of select games if you are using the Playstation Plus premium service. I would have loved it more if it also played my digitally purchased games from the Playstation Store as that would maximize it's value. Alas, no such luck. Perhaps Sony's upcoming handheld (circa 2026 Q4) will allow for such digital purchase playing along with it's dedicated games.

I was on the fence about this one since you can’t play without WiFi and can only play whatever disc that is in the PS5. I’m old school and I like having the physical disc as opposed to buying digital cause you cant sell a digital game like you can the disc version. I opened the box and was blown away at how beautiful and how big the screen is. The controls fit perfectly in your hands unlike the switch. The battery life is really good. The graphics are amazing and I didn’t really see any lag while playing as llong as you have a good WiFi connection. The $200 price is not that bad for what you’re getting. I definitely recommend buying a case for it. The portal controls take over your PS5. I know video games are going towards all digital in the future so my physical games are gonna be obsolete some day so now that I have the Portal it has changed my mind and Im going to start buying digital games because this thing is so awesome. With all that being said I definitely recommend getting one, you wont be disappointed!

Love the versatility of the Portal. I find myself playing my PS5 through it more often than I would just playing the PS5 normally. It’s perfect for my job too since I travel a lot. It comes with me wherever I go.

The PS Portal is a total game-changer, bringing the party to your gaming experience with its standout Remote Play feature! Picture this: you're chilling at home, but your gaming itch strikes hard. No worries! With Remote Play, you can stream your favorite games to any compatible device, whether you're lounging on the couch or out and about. It's gaming magic at your fingertips, anytime, anywhere!

I love it, whether I’m connected via WiFi or my hotspot I can connect directly to my PlayStation 5 Pro and take advantage of any downtime where ever I may be.

This is my own review as a normal consumer. From the moment this was announced, I had no interest in it. I already own a Ps Vita and love it, but I wanted to be able to play my PlayStation anywhere, anytime. I couldn’t get to stream it on my Vita so the portal begun to make more sense to me and my needs. After watching so many reviews, good and bad, I decided to pre order it but ended up cancelling it. They release it and more reviews came in, a good mix of it, everyone was worry about using cellular and how good would it be not being close enough of the console. I decided to still get one but it was too late, it was sold out everywhere and scalpers were re selling for $500 bucks so I waited it out using HotStock and managed to get one off BB, and my first impression was, “wow this feels good”, plus the screen is amazing. It feels like a portal PlayStation, especially with the dual sense triggers, and feedback. Connection wise was a bit weird at first but I managed to connect to my 5G internet, and made sure my PlayStation was connected to the same network, also tried LAN and works but it kept getting disconnected for some reason, possibly my Ethernet cable is bad but I decided to go back to WiFi and once I connected both to the same network, I haven’t had any issues. I also learn to unplug the hdmi off my monitor and made my experience so much better. I have also tried using my hotspot on my phone, it works just the same, it starts a little slower but it smooths up as it goes on. It also depends how fast of a hotspot you have and if your phone isn’t downloading anything. I stopped playing multiplayer games so I have no experience on it aside playing Cold War zombies which works great. I mainly play the show 23, and single players. I recommend this to anyone interested in playing their PlayStation anywhere, anyplace, AS LONG you have a decent connection. That’s my honest opinion. I wouldn’t give up on a scalper but if you’re truly desperate to get one, I still wouldn’t. Sony will bring more in stock, just gotta keep waiting it out. Scalpers already losing money, they’re dropping prices down to $250.

Love it , it’s a great product if you travel a lot

Liked It But My Boyfriend Said Need Ps5 System Even Tho Says Now Don’t Require One But For Lot Of Stuff It Does Or Lot Of Stuff Have Too Purchase But Other Than That We Liked It If U Have Ps5 System U Will Really Like It

After a few month of using the ps portal, I can honestly recommend the device for anyone that wants to play games on a handheld but not use the primary TV for example if your partner wants to watch something while you want to game. This is the device for you. The latency is good depending on internet connection, I would recommend using wired connection to the PS5 to lower any lag/latency as the ps portal will be using your home WiFi network to connect and addition to all the other devices connected to the same network. There will be times when the connection to the PS5 does not look as clear depending on connection speed and the type of game you are playing. I would not recommend this device for fast pace multiplayer games as the latency can be too much. However for playing other single player games, this device it’s excellent. One cons against the portal will be that you cannot connect your Bluetooth earbuds or headphones since it’s not supported unless you buy Sony approve link earbuds or headphones which is not great given that most of us have Bluetooth headphones/ earbuds. At least it has a wired option for audio besides the ok speakers. The ps portal has an 8inch LCD screen (wish it was OLED but I know the price would have been higher) which is the perfect size while the feel of the controller is the same as a PS5 controller with all the vibration features.

This is such a good gadget now, with the cloud gaming available, it could be a stand alone console with this feature, you no longer require a ps5 console to play. I love it it is a really good Christmas present!!!

Great product and very convenient if you travel and want to game on the go.

Great gaming system for when I just want to play down and relax and play the game also when I’m on the go.

Dies kinda fast but charges super fast as well, it works great in my opinion just need decent Internet, works better when streaming ps plus games vs using PS5 but still usable enough to enjoy it

PlayStation made several updates on this device making it an absolute great device to play remotely or stream trough the cloud. With cloud getting better and better, I think PlayStation actually nailed it with this device. Streaming on the portal feels good without a doubt.