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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6476 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,476 reviews
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly , it’s the best thing I’ve bought in a long time. And now since all the updates happened you don’t even need a ps5 just psplus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as your wifi has great connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the matte black version of this a few days ago.. Been wanting this for a while now and finally got it. I have to say im a little bit disappointed. Dont get me wrong, this thing is beautifully designed and the graphics on it looks pretty awesome. But what kills it is the lags.. i have a 300mbps internet connection (now it could be my wifi acting up), but even with just my PlayStation portsl connected, i was having some issues this morning. i.e. kept losing internet connection, also was lagging a lot. Even in single play games/game modes like fc24 and RDR2. I did, however play diably 4 online last night and it ran smoothly.. but then again theres that occasional lags.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing has great quality while cloud gaming but it is annoying that it only works with the subscriptions for ps plus not everyone wants to pay that

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Loving this PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it Clear sharp screen Play my ps5 games on the go Fast battery charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome hand held unit. Complements the ps5 very well . Be cool if they put psp games on psn. Im kinda new to the new age games. Im old school but its a pretty neat system fr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the game the graphics are just as accepted and the games are a1 no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you have good internet connection and if you have the high tier subscription you can play the games on the cloud which make it really worth having it you travel and you should also get the PlayStation charging station goes great with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when someone else is using the TV, or if you want to play in bed, on the couch, or elsewhere without lugging the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Masterpiece

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new 4.0 update, this device is a game changer for anyone interested in the PlayStation. Being able to cloud stream games, with my PS5 packed up for a move was heaven sent. No PS5 needed. You cannot download games natively to this device, but with the proper internet connection, playing on the Portal feels almost identical to playing natuve. The dualsense haptics and triggers feel better than any other controller I've ever used, but they should have made the thumbsticks bigger. The screen looks very good to say it is not OLED screen and the sound is decent, but no mind blowing. I would not recommend this device for people that have only marginal internet connection, that wants to play without internet connection, or wants to watch netflix or youtube, as Sony has locked this thing down to just their ecosystem. But for what it, it does an exceptional job with no other device quite like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs i have ever purchased. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps pirtal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about whether to buy it or not, but I don't regret it. It works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever! My husband loves it and will be taking to work for their game club! Graphics are great and everything about it he loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portal rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf LOVES his PS5 portal. Plus now I get to watch chick flicks as he plays his portal next to me. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what the portal can do once you know what it is for. With the new updates and the ability to cloud streaming its a must have for PS5 owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it, it was a Christmas gifts and he takes it to work. Such a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device. Limited by internet connection speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is an awesome streaming device. You do need good internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I come from work and take care of my baby, I let my baby use the TV and I use the PS Portal to play and continue where I left off on my PS5. If you’re not in the mood to turn your TV on it’s a cool handheld remote play device. I played games like Final Fantasy Rebirth, Helldivers, etc. The PS Portal is the best experience and way better connectivity than the iPhone/Samsung remote play feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlining Remote Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the PS Portal isn't a dedicated handheld portable gaming device, it is a great addition in the PlayStation lineup. As an extension of the PS5; a device that's considered as an accessory is a joy to use nonetheless. It seemlessly connects to the PS5 via WiFi or mobile hotspot so long as it meets the required network speed. The screen is bring and fluid with rich colors and the speakers aren't too bad either though lack bass but it's more than enough for gaming sessions. Battery is okay about 5 hrs of on-screen time. The ergonomic is as expected with any other DualSense controller with great vibration feedback and adaptive triggers. Those who wants a dedicated PS handheld, this is a great option for those who can't sit in one place or another means to play when the TV or monitor is occupied by family members. Also, it is a great device for parents. I call it DadStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but just a small flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice but connection gets bad the further away you are even in the house but overall playability is very good

    I would recommend this to a friend
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