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Customer Ratings & Reviews

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Comp. Value: $179.99

Customer reviews

Rating 4.1 out of 5 stars with 240 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the comfort and sound quality of the by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones. Many also appreciate the battery life, various fitting options, and easy Bluetooth pairing. Some customers have reported issues with the functionality of one of the earbuds. The sleep tracking feature in the app is also a plus for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 240 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good But Needs Improvement’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones do exactly what there intended to do. I had the Bose headphones & really liked them. Never used the Bluetooth option not even for these. The design for these are different from Bose. For Bose I feel they went in flush in my ear. It w/ these they don't. They stick out a bit & when sleeping on my side if I don’t sleep right that ear bud will become quiet because of the pressure put on it I assume. If it went more flushed in my ear wouldn’t have that problem. App I never had a problem actually was pretty good & a much easier set up vs Bose. Super cool you can tap on an ear bud & pause noises especially when waking up to use restroom. Super helpful. One thing I could add to was the design of case. Not easy to open or where to find to open because there is no actual button or some kind of marking to grab your fingers to pull back & open like the Bose buds. Battery life is good. Use them at 10 pm & wake up at 9. Still working. Great to me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Best Buy Employee

    Rated 4 out of 5 stars

    Way better than the a10's

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest difference between the a10's and the a20's is the battery life. I struggled to get more than 6 hours on the a10's when in sleep mode, but the a20's easily get 10+ hours in sleep mode and 8 on Bluetooth. When sleeping on my side I do notice pressure on my ear but it never leads to any soreness, and the earbuds do a great job staying in. The only problem I have is that my right earbud's battery drains a good bit faster than the other one, but since the battery life is so good it has yet to die while I was sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    OK but no panacea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a spouse that snores and have tried multiple ear buds you name it tried it. Loop ear buds, Bose, Sony,Oslo thought I would give these a try— Well easy to sleep in if your a slide sleeper and I like the preprogrammed sleep sounds - however still not great in blocking snoring- they are the best I have found but no panacea

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its suprisingly comfortable to sleep on your side with, the battery life is excellent, and despite them being sleep earbuds, they actually sound really good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for sleep

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. I wanted something that sounded good but was also small enough to fit entirely in my ear for sleep. I am a side sleeper so they needed to be flush with my ear. They sound great and fit perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Functionality

    Rated 3 out of 5 stars

    Sleep buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked pretty well. The sound is good and they are comfortable, but ear wax build up made them not work at times. I had to clean them frequently. Now one of them is not working at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    I CAN FINALLY SLEEP! (Spouse Snores LOUD!)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a literally gift from heaven. We've bought multiple earplugs and headsets just so I can sleep at night when my husband doesn't want to use the C-Pap (Sleep Apnea). After 5years of being married and literally struggling with this issue. I could almost cry! This thing is a literal miracle. No more sleepless nights. No more arguments. And.... I get to monitor my sleep so that I can sleep better? You've got to be kidding me! This thing is well worth the money. Super soft, I can lay in my side. Doesn't fall out. Just... Wonderful. I've been sleeping with them every night almost 30days and I LOVE THEM and even better.. the fact that I can sleep and cuddle with my husband his snoring is literal background noise. I can hear him but he doesn't interrupt my sleep AT ALL.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Decent buds horrible design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds themselves are fine. They are pretty comfy in the ear and help drowned out noise in the house while sleeping. The design of the case is absolutely terrible! Smooth case that you have to slide up. It's not very easy to slide open your fingers slide all around the case while trying to open it. When you put them back in the case the way they lay in the case makes it difficult to easily place them in. You don't just drop them in like every other case each one has a very special way they have to go in which again causes you to fiddle with the case. Once you finally get the case open and the buds in the case you have to be sure the light indicates they're charging because even though they're laying in there and the case shuts it may not have made connection with the prongs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    these are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a had time staying asleep due to partner snoring. this dont fall out and stay in place. very comfortable. does the job! Great charging case

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Wiah i bought them sooner

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t sleep without background noise, and general white noise just doesn’t cut it. My husband can’t sleep with anything more than white noise. I’ve tried other sleep headphones in the past that are clunky and awful for side sleepers due to the pressure on the ears. I would never sleep through the night, and always woke up with an ear ache. THESE sleep buds are absolutely incredible. I can put on a podcast, audio book, or a chill playlist, and there’s just enough power in the buds to last until the morning. And I only need to charge the charging case once a week or so! Plus, they are super comfy for sleeping on my side, and they don’t fall out either. The alarm function is also sufficient to wake me up in the morning - so no more waking up my husband accidentally! I’ve had these for a few months now, and I won’t sleep without them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sleep earbuds but subpar application

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of experience with devices to aid in sleep due to room noise. After years of using a sleep mask with bluetooth speakers, I had to change to something in ear only due to CPAP headgear. After a few months of trying both Apple and Samsung earbuds, I could never get comfortable. Especially due to sleeping on my side often. I purchased these a few weeks ago and have used every night since. The biggest Pro is the ergonomics as they really do fit within the ear to allow side sleeping. Unlike using air/galaxy pods, they also stay in much better throughout the night. I would say 90% of nights they have been in when I woke up. Battery life is also a pro as I have not had a night where charge was an issue at all. Most nights take 60% for about 8 hours. The one con that prevents a full 5 star is the application. Despite my desire to use one of their sounds each night, for some reason it always wants to start on the bluetooth setting for using my phone. Also, despite quite a few available sounds, I can't figure out why you wouldn't include fan noise as one of them. The other item with the app is that it seems only 5 alarm settings are allowed. It would seem several should be allowed with an easier method to set them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Do what they need to, despite a horrible app.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My exhaustive search for a good sleep bud brought me to these. They are noise masking and not noise cancelling, first and foremost. I also had to get some different third party foam ear tips because the silicone tips they come with feel like absolutely nothing in my ears and seal off no sound at all. With the foam tips and noise masking sounds they work as intended. By far the worst thing about these buds is the app experience. It is terrible. Unintuitive and very buggy. There are too many things I hate about the app to mention, but it's about as clumsy an app as I've ever used, and you can't listen to any sounds to pick from them unless you have the buds in your ears. You can't use your phones speaker for any of it. All in all, these do what they need to do and are somewhat comfortable enough to sleep in with aftermarket tips (although some people are completely fine with the silicone tips).

    I would recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Can Finally Sleep Again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a lifesaver if you're struggling to sleep due to someone snoring. The app allows for you to create 4 different sound creations that are downloaded to the earbuds. When in use, it has a festure that adapts volume in case the snoring gets really bad. It also gives you a sleep score once youre donenusing then in the morning. Only downside is that it can make you sweat in your ear canal, and sometimes is in at an angle that can cause my ear to throb. Regardless of these downsides, it's still worth being able to sleep uninterrupted!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Teck assiciate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the music on the ear buds. The teck associate did a good job showing me all the benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these have made such a change in my sleep quality. Love that there are built in sounds but I can also stream YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for almost a year. I use them every single night and take them with me wherever I travel. For slide sleepers, you need a soft pillow to get comfortable. Audio quality and connectivity are pretty solid. Battery life has been consistent at around 1 week (played every night for at least 8 hours).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, works well in Bluetooth. Masks noise fairly well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The more you use the better it gets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I was a bit "meh" about these Soundcores at first, especially coming from my trusty Beats. But honestly, the more I used 'em and tuning their app to the sounds I liked, the better they got. Seriously! I have insomnia since I was in highscool, and I even tested them in a snore-fest of a room (thanks, family!), and after tweaking the app to my liking, I actually slept like a baby. No joke! Quick tip though: soft pillow is your friend for side-sleeping, and definitely play around with those ear tip sizes to get comfy. They might feel a little weird at first, but trust me, find the right fit and you're golden!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great for sleeping with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for going to bed with, can sleep with them all night long in the ears, with no discomfort great product stay charged all night.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for the price very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are very comfortable and have great sound. There is a small issue with the current firmware that the left earbud disconnects but customer care is very helpful and they are working on a fix but I have the warranty and they are very quick to respond

    I would recommend this to a friend
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