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Customer reviews

Rating 4.1 out of 5 stars with 249 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the comfort and sound quality of the by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones. Many also appreciate the battery life, various fitting options, and easy Bluetooth pairing. Some customers have reported issues with the functionality of one of the earbuds. The sleep tracking feature in the app is also a plus for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 249 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for sleeping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great when my mind doesnt dtop racing and i need something to focus on while i try to sleep. Ots the job done and doesnt bother the wife.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Product until it is Not

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 6 months, then earbuds only charged to 50% after a firmware update from Soundcore app. So, in middle of night around 3 AM…WAKE UP. I’ve done the suggested troubleshooting and nothing. I’ve contacted Soundcore directly and they want me to contact Bestbuy. They worked well when they worked. If $150 to over $200 is worth it to you for a short term product, then these are it. No support after purchase and fail within six months.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Best Buy Employee

    Rated 5 out of 5 stars

    Way better sleep.

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have 3 dogs and they can be very loud during the morning while I’m still asleep. I no longer wake up in the middle of the night due to sounds of people stomping past my door or anything like that. Completely blocks it all out. Be sure to keep these things clean however. Especially where the magnetic contacts are. It’s not fun when one is dead because it wasn’t charging due to dirty contacts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Really helped me stop falling asleep to the tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great, and I only feel them a bit when I sleep on my side; I quickly got used to them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a frustrating product. Needlessly complicated app. These are sleep buds. I want to take them out of the case, open the app, hit play, adjust the volume, AND GO TO SLEEP! And you can't do that. And that doesn't even address the issue that half the time they DON'T PAIR WITH THE APP! So when I'm sleepy, I have to do endless cycles of put the buds back in the case, close the app, open the app, take the buds out of the case, repeat repeat repeat repeat. Finally they sync up! Wait, that was only for about a second and now nothing again. Want to use them as just regular earbuds for other apps! Well, guess what. Sometimes that works, and sometimes it doesn't. Cue up the endless cycle ofput the buds back in the case, close the app, open the app, take the buds out of the case, repeat repeat repeat repeat etc etc etc etc This company REALLY needs to follow the KISS concept - Keep It Simple St****!

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Flush fit

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These headphones are great for side sleepers because they sit so flush.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sound core is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very light sleeper and these buds help me fall in sleep peacefully without any disturbance. These buds are blessing in the disguise!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. If they didn’t hurt my ears I would give them a 5 star. They are comfortable unless you are laying on your side.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love these!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable to sleep in theyve helped me so much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good when they work. Stopped working within 6 months. Don't hold a charge for more than 3 hours and both don't sync up. One works when one doesn't

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, use nightly and move them very comfortable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Concept is good! My left ear didn't work with it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one hurt my ear pretty much on the left side so I wasn't able to use them. But it both of them would fit like the one side I would have been great! Person who helped me in the store was very kind and

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good sleep!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in my ear as I sleep on my side...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundcore A20 sleep ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great and block out unwanted sounds like snoring really well!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted them so i couldnt hear my wifes wildebeest snores at night while we travled. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic for side sleepers!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fot years, airpods pro made my left ear hurt when i would wake up. These are absolitely perfect for side sleepers - very comfortable and sound very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left side stop working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great but after 3 weeks of buying the headphones the left side stop working,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Sleep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Bose sleepbuds that were discontinued. These work great and the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Helps with sleeping with music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and they don’t fall out when I’m sleeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing must have. Wish it had voice but then again ya probably not

    I would recommend this to a friend