Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 11. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 12. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 13. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 14. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 15. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 16. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 17. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 18. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 19. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 20. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 21. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • Alt View 22. Microsoft - Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black.
  • A Surface designed to keep going - at the Best Buy Lab video 0 minutes 57 seconds
  • Surface Pro X video 2 minutes 34 seconds
  • Microsoft Surface Pro X Overview video 0 minutes 30 seconds
  • Microsoft Surface Pro - Sizzle video 1 minutes 40 seconds

Surface Pro X - 13" Touch Screen - Microsoft SQ1 - 8GB Memory - 128GB SSD - WiFi + 4G LTE - Device Only - Matte Black

Model:
MJX-00001/MBR-00001
SKU:
6375623
Highly rated by customers for:
Your price for this item is $699.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 519 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Surface Pro X's ease of use, impressive screen size, and convenient LTE connectivity as significant advantages. Many also praise its lightweight design, long battery life, and snappy performance. However, some users point out challenges with the processor's speed and compatibility issues with certain applications. Concerns were also raised regarding the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 519 reviews
  • Pros mentioned:
    Ease of use

    Great!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works fast, mobile and super easy to use. Camera is great for virtual calls.

    I would recommend this to a friend

  • X gonna give it to ya

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this device and the deal I got on it. Basically 50% off. I unfortunately had to return this one because it couldn't run an archaic game that I was trying to play. This is at no fault of the device. This device is powerful, snappy and was a great value in comparison to the competitors apple and samsung.

    I would recommend this to a friend

  • Does the job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for school work, and this does everything we need it to!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use for business. Compact. Easy setup and great functions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Catherine - We're thrilled that you love the compact design and functionality of your new Surface Pro X. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Screen size

    Surface review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift. So far liking it and doing what it's supposed to do.

    I would recommend this to a friend

  • Winner Winner Chicken Dinner!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what I need it for had 2 other Microsoft products that were both quickly returned but like they say third time is a charm at least for me in this situation it was already recommended to friends and family only issue so far would be the lack developers of apps for the Microsoft store still I give 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    laptop/tablet

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop/tablet can carry anywhere very mobile. great for travelers.

    I would recommend this to a friend

  • 4 out of 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer but having difficulty getting it linked to 4g.dont know if it's on the computer side or the cell company. But as far as a job site laptop to I love it. I do wish it had a regular USB input because now I have to always carry my adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Stuffed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the surface pro is light and easy to use. absolutely love it.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product light weight and functional great for an office on the go

    I would recommend this to a friend

  • Excellent 2 in 1 product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro X may not be for every user but it’s a beautifully crafted and well-executed powerhouse for the use on the go. Hardware quality is excellent and expected from the Miscrosoft Surface line of products. I enjoy using it every day for heavy tasks on MS Office to web browsing and video playback. Recommend it for anyone looking for a reliable PC from a trusted brand.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for recommending Surface Pro X to others in search of a versatile yet powerful device. We're glad that it fits your needs for working on the go, too. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Decent little machine if you catch it on sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable speed when you use ARM64 apps, much better with Windows 11 (because you get 64-bit Intel emulation). Don't expect a powerhouse, but great for on-the-go and cellular connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Executive Director

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it has been performing well so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Surface pro x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great windows tablet. Works great and has a long battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Surface Pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this device because it was not compatible with my other computer/ Android phone. It would have been great if I wasn't expecting the same compatibility as my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the look and the ease of handling the Pro

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked great for my business and glad we switched from IPads.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and small enough to take any where, bigger screen

    I would recommend this to a friend

  • Love the features, had screen issues first one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and would have given it 5 stars but we had screen issues within the first 2 weeks of owning it. Luckily we were able to return and get a new one. At this time we have had no issues with the second.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice good book! For anyone needing a mobile device

    I would recommend this to a friend
Page 13, Showing 241-260 of 519 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.