
Rating 4.3 out of 5 stars with 519 reviews
4.3- Ease of use (74)
- Screen Size (52)
- LTE (46)
- Battery Life (43)
- Performance (34)
- Processor (42)
- Compatibility (28)
- USB Ports (5)
- Operating System (4)
- App Compatibility (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Trumps iPad Pro 3rd Gen 12.9
I have been an iPad user mainly for travel entertainment and casual browsing. Upon any trips longer than a day or two, I would have to bring my laptop for actual work-- nothing crazy-- excel, mail, and browser work-- yet the iPad couldn't work. Enter Surface Pro X. I was always wanting to try the Surface line, but every time I tried one out, I would be turned off by sluggish performance and poor battery life. After using this for a week now, I am SOLD. I've been powering away on spreadsheets at Starbucks this morning without having to have both devices with me. Tablet mode works great for browsing and media consumption. Once you get used to Windows 10 coming iOS, its pretty startling how much more capable it is! A couple apps couldn't load due to the ARM processor, but I just use the web based version with the new Edge (which is blazing fast!). Having an always connected computer/tablet with LTE a a full operating system with a sexy design rivaling Apple has me very excited.
Posted by EdRah
- Rated 5 out of 5 stars
Beautiful Display! Great For On The Go!
When I first read about the Surface Pro X on Microsoft's website I didn't fully realize what the differences between ARM processors and i3, i5, and i7 processors. I still went ahead and purchased it and started using it. At first, when I read that you can't just install anything on it I was worried about my decision. "Did I just purchase a souped-up Surface RT?" However the more I used it the more I was confident with my decision. To start, the display on the Surface Pro X is simply gorgeous. The colors are rich and vibrant and it just looks great I love the very thin bezels on the right and left side of the screen! If you are looking for a tablet/PC to do high-end video editing or late-night gaming sessions then this is not your choice. With the ARM processor you can only run 32 bit programs in emulation mode. However, for watching media, document processing, or other simpler tasks you will not be disappointed. This device is also LTE compatible which I love. I'm an AT&T subscriber and all I have to do is pay a monthly $10 connection fee and I can share my data plan with it. This device also has a solid build and feels very sturdy in your hands. What I don't like is that this device is a fingerprint magnet! I am constantly wiping it down and cleaning the back. Some may not be so picky but fingerprints drive me nuts. The unit also has the ability to increase the SSD space by purchasing a larger drive. A friend of mine took his 128GB Surface Pro X and upgraded it to 512GB. He said this gives him much more piece of mind in not running out of memory. It also saved him money. Overall, I highly recommend this device to the right person. I am 30 days in on using it and have no regrets buying it.
Posted by Wedway
- Rated 5 out of 5 stars
Surface Pro X is a must have!!!
I absolutely LOVE my surface Pro X!! I was looking for a laptop that is fast and easy to use and the Surface Pro X is both! It gives you the feel of a desktop computer with the mobility of a laptop. I love that you can detach the computer and use it a tablet. Also, I love the feel of the keyboard. It just like a regular keyboard. The first keyboard I bought was defective. (some of the keys didn't work). I brought it to best buy and they were very helpful. I was able to return it and get a new one. Now I have no problems! If you are looking for a computer that allows mobility, speed and ease this is the laptop for you! I would absolutely recommend the Surface Pro!! The only thing I will warn you about is that there's no headphone jack or USB port. Although, I have has no problem with that since it has Bluetooth. But for some people this may be a problem.
Posted by Olivia
- Rated 5 out of 5 stars
For work or personal use
I absolutely love this tablet pro, I originally bought it for work, but now use it for playing games on and more. My work saw me using this and liked it so much, that they are now buying a few for their company for employees to use in the field. Thankfully, I have my own, so I get to use it outside of work. Lol For performance, it has given me no issues what do ever and the battery run-time is impressive. I was debating on getting a cheaper similar device, but glad I went with this purchase. I would highly recommend this product to anyone who is looking for a replacement for a table or for business use "on-the-go".
Posted by britsorstars
- Rated 1 out of 5 stars
Don't Get This Paper Weight. Get a Surface Pro 7!
I purchased this tablet, along with the type cover (without the pen storage) yesterday. First, the tablet is VERY nice, it has good memory, it's responsive. But here's the problem: It ONLY uses ARM apps. That is, you CANNOT use all your Windows 10 apps on this device because Windows came up with a processor, just for this tablet, that is not compatible with most apps in the market. Windows, I don't care about extending a couple more hours of battery power with this proprietary processor. That's just not good enough. I couldn't find a compatible version of Sketchpad (a leading app for this hobby). Nor could I find an out-of-the-box version of Lightroom (which I use every day) without going down several rabbit holes. Mail would not set up on this device, despite entering everything correctly. At the end of the day, I realized that ARM isn't for me. I don't spend $1,200 on a tablet with a keyboard just to surf the web. I need it for personal finance, light entertainment, photo editing, sketching, and with the expectation that ANY app I use on my Windows 10 desktop computer WILL work on this tablet. Otherwise, you should just get a budget tablet. Today, I'm promptly returning the type cover and the tablet to Best Buy and plan to purchase a Surface Pro 7, which is NOT ARM compatible, thank God, and CAN run all my apps, thank God. Windows, honestly. Your most beautiful, most expensive, updated device doesn't even run all your programs. What were you thinking? By the way, I just uploaded this same review to my 700 Twitter followers and shared it on Facebook to spread the word that the Surface Pro X should be avoided at all costs. It wasn't a Microsoft-bashing post. It was simply to inform friends that purchasing this product would be a waste of their money, and that they would be greatly disappointed in the product's performance. Anyway, the upside is I get to save a couple of hundred dollars. And I anticipate enjoying the Surface Pro 7. (And if that's true, don't worry, Microsoft, I'll be glad to share the good news about THAT product with those same social followers.) Good luck everyone, and if you purchased Pro X, hope you can take it back! Best Buy Elite members (like me) get much more time to return. Cheers!!!
Posted by Thomas