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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 534 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use, screen size, and accuracy of the GO 60 S 6" GPS. Many appreciate the inclusion of traffic updates and find the device to be a good value for the price. However, some users reported issues with the volume being too low and experienced challenges with the software. A few also mentioned that the response time could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 534 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    tomtom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a trip and it worked great as I suspected .

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Perfect! Sounds like it's doing the job, crobrother1. we hope you had a great trip! If you ever have any questions about your device, please feel free to let us know. Cheers, Sam at TomTom. TomTomInc.

  • Rated 3 out of 5 stars

    old maps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should have more updated data on this device when sold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 4 out of 5 stars

    Does good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job, like not having to change state etc

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Why thanks Bopeep! Let us know if you need anything. Cheers, Sam at TomTom. TomTomInc.

  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I like all the different voices you can chose from, you can use the app on your phone to enter your destinations, the only think I don't like is that I need to be connected to my phone for live traffic, I got the GPS so I wouldn't have to use the data on my phone so that is the only down fall but over all its very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    tom tom easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product very east to use I also like the dash mount

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have picked a better GPS. It was time for an upgrade. I love that I can enter an address in my phone, send the destination to my GPS and when I get in my truck, it's already to go. I would tell anyone that's looking to purchase a GPS to check this one out.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Dennis! It is in fact a great feature and makes it easier to use, we are glad you think so too and that you are happy to recommend us, we really appreciate it. Thank you for your excellent review! -Sophia @ TomTom TomTomInc.

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lose audio .goes mute sometimes i dont know why tho .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded it because old TomTom on refresh said it was out of memory by 500K. New product uploaded seemingly better than previous, but still took a while, yet on activation it said not enough memory. How TomTom engineers can put a new product on the market without enough memory has me puzzled. Otherwise, a great product.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Thanks for the review, Joe! You've mentioned you didn't have a enough room to update the system. I'm really sorry to hear that. Although we do have a handy SD card slot, when you are limited for space we have some alternative update options to avoid the use of a card. For example you can install the map without 3D buildings which will be much smaller. It only means that in major cities you won't have the buildings appear on the map. t's typical for our devices to ask for a bit more room for the update. Map files are growing in size very rapidly because we continue to improve the quality of our maps, which eventually creates larger files, we'd hate to compromise on quality! I hope this is helpful, if you do have any questions, please do let us know. Cheers, Sam at TomTom. TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for navigating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is easy to use and address is easy to enter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LCD Is Not Sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the 6" size is good. The LCD is not that sharp.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TomTom is always easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never go on a vacation without it or to go somewhere new even though we have smartphones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and nice accessories to place in car.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Biggest size TomTom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice GPS . You can not use car symbols on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for long trips. She loves it and it provides up-to-date information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes work great simple to use like the free up grades

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    The Screen or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss many features I had on my past Tom Tom devices. The options seem limited on this model, the screen is a great size but it is not bright enough for daylight driving. I have it on brightest setting and it is only half at best what it should be. I am not very happy with this model at all. Another issue I have albeit possibly not warranted is that you need to hook your smartphone to it through Bluetooth to get the features such as traffic updates etc.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello Andy,

      I'm sorry to read that you have not found the device as intuitive as previous devices. We have found that over time, once users get used to the new look TomTom, they tend to like it better. To help you get to know your device better, you can browse through the user manual found here: http://bit.ly/1oOtk7P. I hope this makes things a little easier.

      Thanks TomTomInc.

  • Rated 2 out of 5 stars

    don't like this product. not a camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate this product not like my past tom tom products to much of a hassle trying to punch in address u have to use your smart phone don't want to have to go through this every time I need to use.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Tim,

      I am sorry to read that the TomTom GO 60 S was not to your liking.We have tried to simplify the search process by allowing different types of search (addresses, zip codes, POI’s etc.). This way the user is able to avoid having to select multiple search options. To find more information about the icons or the function please go to page 15-20 of the user guide. Here you will find detailed explanations of the functions of the icons http://bit.ly/1N5K09V. I hope this will help. TomTomInc.

  • Rated 4 out of 5 stars

    I love Tom Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other GPS systems and even some newer Tom Tom devices but the user interface is too cumbersome for use while moving at all. This unit is easy to use and has most of the features that are needed. Unit software is pretty fast compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great for long trips, lots of notice for turns!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my TomYom 60 for a trip of 1800 miles, and it worked so well , i will not be going back to Garmin. It has a larger screen, and shows all roads, so you can see you are following the correct route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better that earlier GPS'S that I have owned. Better display and is fast.

    I would recommend this to a friend