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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 534 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use, screen size, and accuracy of the GO 60 S 6" GPS. Many appreciate the inclusion of traffic updates and find the device to be a good value for the price. However, some users reported issues with the volume being too low and experienced challenges with the software. A few also mentioned that the response time could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 534 reviews
  • Rated 3 out of 5 stars

    Not as good as expected from Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a nutshell, not as good for a average user as my TomTom

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent GPS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TomTom. Its easy to sync to my phone which allows for all of the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tomtom is the best unit you could ever purchase great quality for your money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For advanced blue tooth users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the unit. Too complicated. All I wanted was a simple GPS to travel. Be nice if companies would include simple directions. Also don' t feel I got good advice from Best Buy Sales Person. Would take it back if I could.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      We apologize for the experience you are having with your GO 60 S, we ask you to please call our customer support team at 1 866 486 6866 and we will be more than happy to answer any questions you may have. TomTomInc.

  • Rated 5 out of 5 stars

    Its great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! glad I purchased it for my husband! Its very handy to have!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      So glad to hear that, dfanelli56! If he ever needs any help, you know where to direct him to Cheers, Sam at TomTom. TomTomInc.

  • Rated 5 out of 5 stars

    Excellent GPS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The maps are easy to understand and the guidance are very accurate.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there Hector! Thank you for the lovely review! We are so happy to hear that you love it! Cheers, Chelsea at TomTom TomTomInc.

  • Rated 2 out of 5 stars

    Disappointed. Not worth buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and buggy. Most of the complaints in the reviews are true. I feel the Tomtom 1400 and 1500 series are better navigation devices. Wanted to return this but I've lost the receipt. Don't spend your money on this device.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi there Ikecal. We’re really sorry you didn’t get a great first impression of our GO 60. It certainly doesn’t sound right that a brand new product has been acting very slowly. But I’d just like to confirm, was this the time taken for the software to load or to find GPS signal? Also, if the software is being glitchy that would suggest to me that there’s a problem with the software. Have you tried installing any updates? I’d really love to work with you on this. So that you have something, that ultimately you feel happy using. Getting you feeling like a priority driver, is well, our priority. You can either reply to this post or shoot us an email here: [email protected] . Cheers. TomTomInc.

  • Rated 5 out of 5 stars

    First time buyer for GPS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, and great graphics and sound. Love the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gps

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updates on the new roads and construction sites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gps

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gps for the price. I will recommend this to everybody.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! Thanks so much for the great review! We are delighted to hear that you love it! Cheers, Chelsea at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    i love tomtom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is about my fourth tomtom they are great for travling

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Lillie! And we love you! Thank you so much for trusting us with your travel needs. Thank you for your review! -Sophia @ TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Perfect

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy GPS from Best Buy before one month really excellent

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey! Thank you so much for your perfect review! We love that you find it to be an excellent product. Thank you! -Sophia @ TomTom TomTomInc.

  • Rated 1 out of 5 stars

    The worst GPS I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 GSP that I have bought from Best Buy. I always buy the warranty yet they very rarely last more than a year. Now being 54 I thought the large screen would help. But this is the most dysfunctional GPS ever. No route preview. You have to install a program on your phone to get traffic. You can't just enter an address more than 50 miles away ECT simply a step backwards in GSP. I am a road warrior 4 days a week and this completely stinks. Returning tomorrow do not buy this unit they would not let me use my words here but REALLY DON'T BUY THIS OR ANOTHER TOMTOM PRODUCT MY 2ND ONE AND AWFUL HOPE THEY LET ME PUT THAT DOWN.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      I am sorry to read that the GO has not met your expectations and you decided to return it. I would like to address some of the issues that you brought up for the sake of other customers. Regarding the route preview - we wanted to let drivers keep their eyes on the road and have their turn by turn navigation through the voice. We have underestimated the demand for a visual overview and we are currently looking into bringing this feature back. As for the search radius - it is possible to search beyond a 50 mile radius, all you have to do is to change the search parameters from "Near Me to "Whole Map" on the top right of the search menu screen. I'm sorry that this was not immediately obvious to you.TomTomInc.

  • Rated 5 out of 5 stars

    Good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tom tom. We use it on every trip we take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my trip

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made traveling easy when I went on vacation. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and does the job but I don't care for the new data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate and reliable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2nd one for my wife. Recommended to my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TomTom works great.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the TomTom a lot and it has never failed me.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Well that's just what we like to hear. Thanks for the great review, Ronin! Any questions, just let us know. Cheers, Sam at TomTom. TomTomInc.

  • Rated 5 out of 5 stars

    Great for a beginner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS once it is updated when u get it first !!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi! Thank you so much for your review! We are super happy you are liking your new GPS! TomTomInc.

  • Rated 5 out of 5 stars

    Great for my camping trips

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this when I travel out of the local area, its a great tool

    I would recommend this to a friend