Customer Ratings & Reviews

Don't buy this one.....it is slow to respond and unfriendly

I really liked my first TomTom. Purchased the 60s based on size of screen and ease of use of my last TomTom. This one is NOT user friendly. Too difficult to get to screen to try to find a location. After searching for 12 to 15 minutes I give up and use my smart phone. Needs to be more user friendly. Looking for a different one or another brand. Disappointed.

Voice guidance is so low you cannot hear it even when it is turned all the way up. POIs do not exist and am currently trying to find out how to download them. I have had it one day. Went from Metro Deyroit area to Maryland. Seems very accurate. Voice guidance volume and lack of preloaded POIs make me wish I wouldn't have traveled with it. I checked I would not recommend to a friend. That may change if I can find solutions to my problems with the unit.

After using tomtom for almost 5 years, I can really say that this one is the worse Tomtom ever. So buyers, get ready to not listen to music from phone, you either listen to music from your car stereo connected to your phone Bluetooth or you know the traffic. Choose one! Meanwhile if you forget your phone at home, you are stuck in Los Angeles traffic for hours. I don't think that's is a good idea to call it free traffic update and in fact it is not. So you will use your phone data to get traffic. Very very bad device, I already returned it back from day ONE. Unfortunately, my wife is used to Tomtom, I got to teach her garmin now and go on. Now I know why most of the this GO 60s are open box. I really wanted a tomtom like the one I had but with a larger screen. Free traffic and free map updates.

I like this GPS that it has a sleep feature. The GPS finds locations fast and I use this mostly for work. I gave this four stars because this is supposed to have 3D buildings on the map and they never show up also miss the Tom voice I think it spoke a little clearer than the Samantha voice. My previous TomTom Start you could actually add you own voices. Do I believe this GPS does a good job finding your way around yes.

User friendly; clear directions; easy to follow; Big screen.

Our five inch TomTom GPS had served us well for the last five years or so, but while 3000 miles away from home, it started to have trouble finding satellites. With another 5000 miles or so left on our month long tour of museums, we didn't want to depend upon the awkward system built into the car. The Go 60 S 6 had the features we have come to appreciate and our motel was less than a mile from the South Portland BestBuy. The staff were both helpful and friendly as they matched Amazon's price. The Go 60 S 6 is so much improved over the previous model. The screen is bigger and clearer, the voice instructions are clearer, the reception is much faster, and the power management and windshield mounting are improved. I like to remove the GPS from the windshield whenever we leave the car. The new mount which is attached to the GPS removes easily and remounts easily whereas the old one could be hard to get back into its mount without hitting the screen and executing some unwanted command. As soon as the usb leaves the lighter jack, the screen warns that the unit will go to sleep. And as soon as it is restored to power, it resumes its efforts as if never interrupted. Our only problem is that the voice instruction does not always have enough time to warn of turns and some times warns just a little early. If I can sneak a look at the intersection diagram, I can usually tell whether the instruction is fifty feet too soon. Worst case, I go around the block. All in all, we are delighted with our upgrade.

I have always had Tom Tom GPS and it has always gotten me anywhere and everywhere that I have ever needed to go. With it I am never lost and can always find my way around.

I bought an tom tom device 7years who and I just stop it was old, but got the best and most easily used device ever I Love Tom Tom would buy any other. This is a great device. Always takes you in right direction

Overall the unit works well, happy with map, directions and ease of use. Worked great until I tried to update map with TomTom software. Turned by unit into a brick, spent 4 hrs on the phone with tech support. Did not help, was told I would be called back, was not, received an email saying they tried to contact, no missed calls. I would not recommend TomTom products due to poor tech support, if you choose TomTom, buy the Best Buy extended warranty then you do not have to deal with TomTom tech support. Again, great product if you do not try to update with later maps. I have purchased 4 TomTom units, will never buy a TomTom again.

With go60 looks like tomtom stepped back into past! Worst navigator ever! Looks like they loaded mobile soft into navigator and want to pile up some quick money! I own few older tomtoms, via models, so this is not near as good! I only had this go 60 for two days and back to store it went! The bad stuff: 1 very small buttons! 2 very small dot to bring menu , touching anywhere on screen not bringing menu. 3 no option to avoid particular streets or highways from planned route, no way to modify route chosen by go60. 4 you need to use ur phone to load traffic, ridiculous, my phone has gps in it and if I need to use my phone i dont need navigator from tomtom! 5 has no all the streets, some smaller streets are not in there while via older models do have all atreets. 6 most annoing is address search, where u need to type and spell entire address ans street and city and state in order for this to find it, try typing each address on those small buttons while driving u will see how announg! Older tomtom models give u options, u type first few letters of city or street and it pops up suggestions while this new go60 asks u to type full address ,, so 18 th century,! So now im shopping to buy used via 1605 tm since tomtom not making them anymore! I rather buy used 1605 than be with this go60! Stay away!

First of all, the Bluetooth does not connect automatically for the traffic to work. Very slow start up. It tells me my destination is on the left. The problem with that is it is on the right. It is always wrong as to which side of the road my destination is on. Really should have more option for the price. I like the way the old traffic worked better. Graphics are not really better, just different. Overal I liked my old TomTom's better.

Nice feature set but it is very difficult to see during the day. Screen contrast in sunlight is very poor.

I bought the Tom Tom 60S today. I needed a GPS to get to an important meeting. The other GPS unit I own was with my wife out of town. I was on a very tight schedule and bought the 60S. It took me over 45 minutes to get it to accept an address. It could not find the address I needed to go to and I had to use Google Maps to find a nearby address that it would accept.. The GPS (Magellan) my wife has with her finds this address in less than 30 seconds. The menus are so user UN-friendly that I missed my meeting. Since I was already late and so mad I wanted to throw the unit against a wall I returned the unit to the store, got a refund, went back to the GPS section and looked at a Garmin. The Garmin, even with bad satellite links found the address in less than 15 seconds and was $20 less expensive. The Tom Tom came with no written instructions and the on screen help was nearly useless. If I can't figure out how to input an address and have the unit find that address within minutes the unit is useless to me.

I bought this Tomtom to replace one I have that is about 2 years old. I almost didn't go with Tomtom because the one I was replacing a had issues ( it studdered) I was excited about the bigger screen and advanced features but alas I was disappointed. The first thing I did was update the unit when I got it. But nothing I did would make the volume any louder and I never could get the my drive app to work at all. I bought it especially for a trip to Denver and really needed the verbal prompts. I took it back to Best Buy they tried to help me with it but nothing worked so I ended up exchanging it for a Gamin. Don't buy this unit

Purchased this GPS after having a different one for 4 years. Had been unable to read the screen (poor vision on my part) This TomTom is larger I can read everything on the screen without aid of eyeglasses. Went on a trip this past week and worked perfectly. Guided me on a route I never traveled before and got me there faster than any of my previous trips. Very distinctive voice for directions. Can't say anything negative about this unit.

Purchased yesterday and returning it tomorrow. Keeps going into demo mode! Other reviews indicate this is a known problem by Tom Tom. They should be pulled from the shelves! Why continue to sell a defective product? Very disappointed. Will check out Garmin instead!

Poor graphics. EXCESSIVE NOTIFICATIONS of where not to get off miles and miles away from actual exit. No method of adjusting calculations for an RV or vehicle TOWING ego only able to drive 55... Volume too low.

This is my third tomtom gps. I like that its a big screen and Bluetooth. I got it on sale which got me to buy it.

Love my new tom tom. Wasn't sure if I'd like bluetooth traffic, but it works so much better than the old system.