Customer Ratings & Reviews
- Model:
- 1EN4.052.10
- |
- SKU:
- 5863083
Customer reviews
Rating 4.2 out of 5 stars with 492 reviews
(492 customer reviews)to a friend
Customers are saying
Customers have good things to say about the VIA 1415M GPS's ease of use, accurate navigation, and lifetime map updates. Many appreciate the device's size and price point, finding it to be a good value. While some users experienced issues with signal strength and volume, the positive feedback on features like voice guidance and lane assistance outweighs these concerns. Overall, the GPS is praised for its user-friendly design and reliable performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hesitated to purchase this GPS because of reviews saying it took a while to locate a satellite signal. the very first time i used it, it took a bit but since then it finds a signal right away. i'm happy with my purchace
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there!
We're really glad that you're getting on well with the VIA 1415. It's a great navigation aid! If you ever have GPS issues in the future, it's a good idea to update to the latest QuickGPSfix update. This can be done in MyDrive Connect, available here:
http://bit.ly/2whUu3C
Wishing you a safe time on the road,
- Cameron at TomTom
- Pros mentioned:Accuracy
Rated 5 out of 5 stars
Exactly what I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this GPS for my trip to Wilmington NC. It took me where I wanted to go without any trouble. I love it!
I would recommend this to a friend - Pros mentioned:Accuracy
Rated 5 out of 5 stars
great unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.used this unit on a few trips it worked great... i had no problem finding my way!!!
I would recommend this to a friend - Pros mentioned:Gps
Rated 5 out of 5 stars
Great GPS for small needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for our small needs. Really only wanted something that could help with getting from point A to point B with little fuss or add ons. If you aren't looking to spend much money and don't need the fancy functions I would go for this one.
I would recommend this to a friend - Pros mentioned:Gps
Rated 4 out of 5 stars
great basic gps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this gps does the job and gets you where you need to go
I would recommend this to a friend Rated 3 out of 5 stars
Nice unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit but mine is hard to remove from the windshield when thru using it !!!.
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi Hardhead,
I am sorry to read that the mount of the TomTom VIA 1415M was not to your liking. I will feed your comment regarding the device being hard to remove from the mount to our product team for development. In the meanwhile if you encounter any other issues or would like to receive assistance please do not hesitate to contact our Customer Care Department. You can reach us on direct line 866-486-6866 or via the following link http://bit.ly/1L8JnZS
Rated 1 out of 5 stars
What a Joke!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift and prayed it wasn't trouble because my last TomTom had problems. When it hardly picked up reception, I blew it off saying it was the area I was in. When it stopped taking a charge after the first month, I said maybe I did something wrong. When it happened again and I only had this product for 3 months I had enough TomTom!! Doesn't come with a holder, its difficult to insert the charging plug, if it ever works and ALWAYS gets jammed up. The reception goes out way too much. Finally, the device said my maps needed updates after 2 months of use.
No, I would not recommend this to a friendRated 4 out of 5 stars
This is truly a plug n play device.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on run when auto's GPS speakers failed. Have used device ever since. Just plugged into USB port and drove away.
I would recommend this to a friendRated 3 out of 5 stars
Very good GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this TomTom GPS but still need to get used to it. I have had my old Garmin for years and I can see the difference between the two. For one, TomTom does not say 'recalculating'. Also, the screen resolution is brighter.
I would recommend this to a friendRated 1 out of 5 stars
Worst GPS I've Owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned one TomTom and 2 Garmin GPS items, and the TomTom VIA 1415M is by far the worst. It would not pick up a satellite near airport properties; so I had to drive several miles, frequently in the wrong direction, to pick up a signal. It frequently lost signals, while signals on my cell phone worked. It didnt give the information I needed without going to another screen while driving, i.e., miles to final destination. The final straw was that it froze up when I downloaded updated maps. Once the new maps were loaded, the introductory screen froze and would not advance. I had this less than a year. I have switched back to Garmin.
No, I would not recommend this to a friendRated 1 out of 5 stars
A hassle!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My device was unable to update the maps on my product immediately after purchasing so I was stuck with an outdated map. Kinda blows since I use it for emergencies, but I have a lot of backup (paper) maps I can use, so I just learned to deal with it. However, I was sent an email from TomTom saying that my subscription offered a new map. "Awesome" I thought, "I'll just give it another shot". Well 3 hrs later, not only do I still not have an updated map, but the update was corrupted and I am now looking at a $90 paperweight. Thanks TomTom for starting my work week with a headache.
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .We are sorry to hear about your experience, we ask that you please call our customer support team at 1 866 486 6866 for assistance in updating the device.
Rated 1 out of 5 stars
Falls short
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drive for a living, and the GPS is very roundabout....settings access is poor. Directions are much more direct in google maps. Died after 8 months use
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Thanks for taking the time to leave us a reviews, stac. Sorry to hear your VIA is no longer working, I’d be more than happy to help. If your device is still within 1 year you are entitled to a free repair which we can get set up as soon as possible. You just need to forward your details to this email: [email protected]. I’d also like to take on some feedback, you mentioned the settings access and directions weren’t direct enough for your needs. Was there anything in particular about the directions that you didn’t like? This can always be passed on. Cheers, Sam from TomTom.




