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$222.84

Customer reviews

Rating 4.5 out of 5 stars with 987 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 987 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Constant connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices themselves are pretty impressive and have both great range and high throughout (even through multiple walls and floors). Unfortunately the system is plagued by incredibly frequent drops in connectivity, both between Deco units and between AP and client. The issue seems to have gotten even worse with the latest firmware update - at this point i can't go 5 minutes without losing connection when streaming from any device in the house, even a tv located a handful of feet from the base unit. I've been recording telemetry from my modem and none of the drops are related to service disruptions at my ISP and are strictly related to issues with the Deco system. Even the Deco app shows zero problems with interference or band congestion after using the network analyzer tool several times. It's just a faulty system.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. The Deco XE75 Pro is designed to provide robust, reliable, fast, and seamless Mesh Wi-Fi 6E connectivity for your whole home. In your case, we would recommend reaching out to our support team directly for further troubleshooting and assistance. You can use the support portal on our website here to conveniently get in touch via phone, chat, or email: https://www.tp-link.com/us/support/contact-technical-support/#LiveChat-Support

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Coverage, Speed

    Rated 2 out of 5 stars

    Unstable connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these for two weeks and had to return them. The speed is super fast and the coverage is one of the best that I’ve tested for the price. The biggest problem: My wife works from home and I do as well on occasion so we need a stable connection. These are the most unstable networks I’ve seen. It cuts out every few minutes. Most devices won’t be affected because it reconnects quickly, but it is a pain in the butt when you’re doing video calls.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    BUY AT YOUR OWN RISK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mesh network system in June of 2023. The system is supposed to allow either wireless or wired (Ethernet) connection to any remote (satellite) unit. Well before the 2 year warranty ran out, the wired portion quit working, but I didn't have the time to troubleshoot so I went to the slower wireless connection. I now tried to troubleshoot, and mine has a known firmware issue. However, since it's passed the warranty period, neither the supplier (TP-link) nor Best Buy will do anything, unless I pay more. So, the system was good for first year, limited to wireless after that, and now is a disaster on which I've wasted a lot of time, especially with TP-Link. Relatedly, I have a degree in this area and decades of network (and legal) knowledge. Bottom line, this worked until it didn't, and TP-Link isn't the supplier I previously thought.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi StephenL,

      We regret to hear your experience was anything less than satisfactory, and we would appreciate another opportunity to help address your concerns. Please send an email to USSupportTeam@TP-Link.com, including a reference to this review and any existing support ticket numbers (beginning with TKID). We will have someone from our team follow up with you directly.

      Best Regards,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great. Great coverage too even in a steel building

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Seems to be working well with our home. We were due for a much needed upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good Wifi signal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system, I even get coverage in the yard now! Which I've never have had in 20 yrs.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy to Setup and Fast WIFI

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up and connect to. Just install the app and follow the instructions. I have had a few minor issues with connectivity for some systems running on Raspberry Pis though.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Finally a good one ...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've struggled to find a wi-fi that worked in my house of brick and thick plaster. So far this product has been working great. No more drop outs, good coverage, even to outside.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using my default ISP router. My house is 2 stories including basement i put each of the AP routers on each floor, now im able to get amazing wifi strength and speed wherever i am in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mesh Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Has worked well and been able to keep good signal with many devices concurrently working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ends WiFi dead zones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is a mid century ranch. There is an older type of Sheetrock that makes up the walls. We have some I-steel beams through the basement. All combined our WiFi had dead zones with previous internet service providers. We cut the cable and reached out to our new fiber optic internet service provider. I was told to purchase a mesh WiFi network to add to their modem and router. They mentioned a different brand. I chose to do some reading and research and the online reviews of this TP link system were excellent, including those pc magazines. Best Buy’s store personnel went over devices but said this is a great system and easy to set up. It was! Our WiFi is vastly improved in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Doubled the speed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seriously changed my network for the better. I could not break 500mb speed and after adding this. I nearly doubled. Finally i am getting the speed i am paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deco ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and I recommend it to everyone it’s a life saver for the house hold

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to setup and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, noticeably better internet than our previous mesh system. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We changed internet providers and added this new set up. This solved all of our wifi issues within our home finally! We love that you can easily set up each unit wherever needed in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed and range for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our house and detached shop! Worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped a weak AT&T modem/router to turn the entire house into a hotspot. Turned off the router portion of the AT&T modem. Very impressed with the ease of set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kudos to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubtful that this would solve my issue. However, my problem was fixed! I have to give credit to the Best Buy team for their recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these, since Comcast refused to acknowledge the dead zones in my house. Since the installation, I have been able to have my wireless cameras receive full signal strength

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my 1 year old eeros after they started acting up. So far I’m very satisfied with the Decos. I’ve added another satellite with thoughts of adding another for the basement.

    I would recommend this to a friend