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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.5 out of 5 stars with 991 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 991 reviews
  • Rated 1 out of 5 stars

    very slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, reduced my 2 gig fiber to less than to dsl speed I had years ago. Nothing I did improved it.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Joseph,

      I hope that before you returned it that you worked with support to find a solution. I am confident that our team could have figured out what was wrong and provided a resolution. For the future please know that TP-Link Support is free and available 24 hours.

      Best Regards

      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    TP-Link Deco xe75 is not very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like. Video conference calls were very choppy when sitting within 6 feet if router. Quickly boxed it up and returned for a full refund. Hooked back up my older 10 year old wifi mesh network and video conference calls returned to normal. My internet speed is 1Gb down and 35Mb up.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi extender not working properly Customer support basic gave up and still waiting for call back to resolve giving it few more days then returning and purchase another brand

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not working properly my internet is still slow

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello James,

      We would suggest reaching out to TP-Link support to address your concerns. Our support team can help address these and offer a resolution. Support can be reached by Phone, Chat and email 24/7 and for free. tplink

  • Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about using this product but unfortunately I had problems connecting to the internet. I called there customer support and they decided that it was defective.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for sharing your experience with our product. If the primary point of concern was encountered when attempting to connect your Deco Mesh System to the Internet, it could be that your cable modem's MAC (Media Access Control) binding needs to be released and renewed, so it can provide an IP address (and Internet) to the Deco. This can typically be done using the following steps:

      1. Unplug the power from both your main Deco and cable modem
      2. Unplug the coax cable from the modem
      3. Re-connect power ONLY to your cable modem
      4. Wait until the cable modem is fully booted, then re-connect coax
      5. Re-connect power to the Deco and connect it to the modem via Ethernet

      This process should release and renew the MAC binding, so your modem can provide connectivity to the Deco. If you'd like assistance with any of these steps, please reach out to our toll-free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Unstable and limited to no support from manufacturer.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Terrible product waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take all filtering rules off in order to work.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Just as easy to setup as all the others/

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download the TP-Link application on your phone before disconnecting your main router. This will help avoid potential issues. I found this router hard to set up at first, the trick is to use the software and follow it step by step. There is no password on the router, so the setup is all by the app that you need to download on your phone first. After I got everything up and running all worked fine with real good speed, but still even after getting everything up and running I was tempted to return this router and a ASUS instead, then I found out that ASUS uses the same setup through software to setup there routers and so this rating also goes for just about all routers out there today because most of them are all setup with their own software app. Can I recommend this router, well yes but no. This is because it is a little harder to do than the old routers that used a password, but ASUS and the others use the same setup app today and so it is hard to say if it is for you if this router is easy or hard to setup over there others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent mesh system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a 7 year old Nighthawk. The mesh works seamlessly in a 2500 sq ft ranch. It was an upgrade to the single router system. I hard wired one satellite to the base unit. Very pleased with the speed and performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent buy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better than the old TP link ones. We are transmitting all over our property and everything is fast. My kids game off of 2 of them. at over 250-450/mbs over 100' from the main deco. So nice not running wire! Next to upgrade my actual internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing. I was trying to get my signal from my Starlink from my shop to my house. Extenders extended it down there but I had spotty service and my bandwidth was effected greatly. With these I have a good strong signal from my shop to the other side of my house. I bought the 3 pack and have one in the shop, I put one in the pump house half way in-between the shop and house then one in the upstairs living room and one in the basement bedroom. I ran a speed test in the bedroom at the furthest point and was getting 90meg down and 22 up. The only other internet option we had out her would max out at 15 and you would only truly get about 12.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get anything else for your WiFi, I have tried them all and none are as good as this setup I promise, I should have done this years ago, fast speeds, easy transition from point to point with no lag or drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through a few cheaper end sets. These have amazing range and are working wonderfully for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    A Breeze to Install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system was easy to setup and simple to maintain. We have significantly better WiFi now than before installation. This has been a great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Mesh System!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tri Band Wi-Fi Mesh system works awesome! Setup wasn't too bad. Once set up and the Deco's placed in the areas you choose, the coverage is great! The app is great, easy to use and intuitive. The Network Optimizer works great at keep network interference to a minimal. The 6E W-Fi network is nice to have for newer smart TV's and Firesticks that support it. I highly recommend this Mesh system, couldn't be happier with this system!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth every dollar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried out google's mesh and eero's mesh systems in the last year and they both let me down, but I've been using the Deco XE75 Pro for 3 weeks no and I have had 0 issues, no drops, and speeds in the 100s in most of my house. My house is 3300SQFT and this system is no joke the best mesh system I've ever tried.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works pretty good. Has increased our internet band with. We have less spinning wheels on the tv screen.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers a 4500Sq ft home and then some. The speeds are great and we are heavy users. The features cover all the home user needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster than Google mesh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the Google mesh network Gen 1 with the Deco XE75 Pro and it has increased our wifi substantially. We have a 1 Gig AT&T fiber. On wifi, the speed test was about 130mbs downstairs and in other rooms with Google mesh. On TP Link mesh, its about 400mbs near the room and 350mbs downstairs. The wifi 6e is fine for now. Dont get wifi 7 since there's nothing for it yet. Best buy matched amazon price of $359.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple set up and ive never had a better faster signal all over the house and garage

    I would recommend this to a friend