WD - My Cloud Home 6TB Personal Cloud - White

Name: WD - My Cloud Home 6TB Personal Cloud - White
Brand: WD
SKU: 5990210
Rating: 3.9 (45 reviews)

Model: WDBVXC0060HWT-NESN

SKU: 5990210

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Key Specs
- Security Features: None
- Storage Capacity: 6000 gigabytes (Measured in megabytes (MB), gigabytes (GB) and terabytes (TB), this is the amount available for storing files, music, movies, photos and more. The total includes the capacity of the hard disk drive and solid state drive if both are included on the computer.)
- Number Of Drives Included: 1
- Number of Bays: 1 (Each bay, or enclosure, holds an individual drive.)
- Processor Model: Not Applicable (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
General
- Product Name: My Cloud Home 6TB Personal Cloud
- Brand: WD
- Model Number: WDBVXC0060HWT-NESN
- Color: White
Security
- Security Features: None
Features
- Storage Capacity: 6000 gigabytes (Measured in megabytes (MB), gigabytes (GB) and terabytes (TB), this is the amount available for storing files, music, movies, photos and more. The total includes the capacity of the hard disk drive and solid state drive if both are included on the computer.)
- Number Of Drives Included: 1
- Number of Bays: 1 (Each bay, or enclosure, holds an individual drive.)
- Power Supply: AC adapter
Ports
- Number of RJ-45 Ports: 1 (An RJ-45 port, or jack, is an 8-pin connection between a device and a local area network (LAN), using an Ethernet, or RJ-45, cable.)
- Number of USB Ports (Total): 1
Processor
- Processor Brand: Not Applicable
- Processor Model: Not Applicable (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
Compatibility
- System Requirements: Apple MacOS, Microsoft Windows, Android, Apple iOS (The software that a product must have for it to be able to integrate with another product.)
- RAID Support: None (A Redundant Array of Independent Disks (RAID) includes a collection of separate disks that your computer recognizes as one disk unit. Each configuration offers a different level of mirroring, striping and read/write speeds.)
- Ethernet Standard: 10/100/1000 (Each standard is a variation of the IEEE 802.3 set of computer networking technologies known as Ethernet. New versions evolved to include higher bandwidth, different physical media, and other new and improved features. Standards are often denoted by speeds (in Megabits per second). For example, a 10/100/1000 Ethernet port transmits at 10 Mbps, 100 Mbps, and 1000 Mbps (1 Gbps).)
Memory
- Type of Memory (RAM): Not provided (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
Dimensions
- Product Height: 6.9 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 2.1 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 39.2 pounds (The out of box weight of the item.)
Other
- UPC: 718037848037

Back up video and photos with this My Cloud Home personal storage device. It holds up to 6TB of content in a central location, and you can upload files via USB or wirelessly. Access files stored on this My Cloud Home personal storage device remotely by using its mobile, desktop and web-based apps.

6TB storage capacity: Provides ample space for storing documents, photos, music and more in one central place.
Gigabit Ethernet port: Provides a high-speed Internet connection.
On-the-go access with the My Cloud Home mobile app, desktop app or MyCloud.com: Allows you to access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web.
Time Machine compatible: Back up your entire system directly to the drive.
Compatible with Apple MacOS, PC, Android and Apple iOS: For flexible installation options.

Whats Included

Personal cloud storage
Ethernet cable
AC adapter
Quick Install Guide

Q: Since the My Cloud System is down, i can not access my documents. It is there a way for me to access my documents using the usb port? I connect it, and the computer sees it, but can´t access. I am totally desperate. This is costing me a lot of money

A: I have the same problem. Please can WD answer with a method to access My Cloud Home directly either using the USB or ethernet connection. I need the data on my drive. This is a massive lesson learned for me!

Q: Does this need to be hard wired to the computer? Or does it function as a cloud?

A: No, connects wirelessly to computer and other devices. It needs an hardwired Ethernet connection though

Q: Can you remotely access data from a drive (or, drives via a hub) connected to this devices’ USB port?

A: Hi Willy, The WD My Cloud Home is personal cloud storage that needs to be connected to the router. You will be able to access the files locally and remotely using your user credentials from your laptop and mobile phone. For more information on the drive features please refer to the link: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information

Q: I need to have a single storage unit for both a MAC and PC. Since we will be at multiple locations, can I store and access data remotely?

A: yes you can access the drive remotely and store.

Q: Say this drive itself fails after photos on it have been uploaded and viewable through the cloud. If the drive is disconnected from internet or has died, none of the saved files can be accessed from the app, correct?

A: My Cloud Home and Duo requires internet access to setup, configure, add guest users, allow remote access, collaborate and share content remotely with others. Local access can be enabled for users that are located on the same network as the My Cloud device or when internet access is not required after initial setup and configuration.

Q: I am planning to buy 2 TB now, can we increase storage space to 6TB/8TB at a later point

A: Hello Akopp, Please be informed that you won't be able to expand the space of my cloud home device as it's non -user serviceable. For more information on the device refer to the link: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.

Q: Does the my cloud app work only with me personally or do d to sign on to a website to retrieve my info. Is it shared with any other app that will need Privacy Consent

A: Hello Carol, I would like to inform you that to access my cloud home via home.mycloudhome.com application you need to put username and password that means without credentials no one will be able to access the drive. You may refer to the link mention below:https://home.mycloud.com/ Need Help? Please see our "'Contact Us" page for information.

Q: Does this Cloud drive have wifi or must it be plugged into your router at all times?

A: Hi CG, Please be informed that My Cloud Home is an easy-to-use personal storage device that plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. Moreover, the drive is compatible with Windows 10, 8.1 or 7 (64-bit only) operating systems, Mac OS X Sierra, El Capitan or Yosemite. For mobile: iOS 9+ and Android 4.4+, Require router and internet connection. For more information on the device refer to the User Manual and Product Overview in below link: User Manual: http://products.wdc.com/library/UM/ENG/4779-705163.pdf Product Overview: http://products.wdc.com/library/AAG/ENG/4178-707321.pdf -Need Help? Please see our "'Contact Us" page for information.

Customers are saying

Customers commend the My Cloud Home 6TB Personal Cloud for its ample storage capacity and straightforward setup process. Users appreciate the convenience of accessing their files remotely from multiple devices.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
Faster than the older model
This a replacement for my older WD cloud that I have almost 10 years old. I chose this 6 TB because I believed would be enough to store my family's personal files. That includes photos, videos and other stuff worthy for keeping. I liked this newer unit because it's way faster to access than the older one that I have which is slower but still keeping up saving automatically. Until now still working so I assumed this WD 6TB would last for at least 10 years as well like my older one. WD's cloud storage really durable so I am a repeat customer. The only thing that I never figured out yet with this newer one is how it save because I have 3 phones on same account. The older one saved everytime on the specific name I created. This new 6TB it mixes everything old and new files and I don't know now to have it sorted. I don't see any options there, only the modified date. Overall I like it, hopefully it will be there if WD send an update for their software.
Posted 4 years ago by Beiv
Rated 3 out of 5 stars
Let's hope this one goes better.
The device appears to be of good quality, but of course that is what I thought about the My Book Live I purchased several years ago and did until WD let current customer of that product know to stop using it as a NAS due to their security vulnerability. I was not impressed with their handling that debacle, but I had used Seagate and Buffalo in the past and vowed not to buy them again. (Yes, I am a tough customer to keep happy) As for the WD - My Cloud Home 6TB, I got it up and running but don't give them high marks for their installation instructions. It is solely my many years of experience that led me to pick my way through the different sets of online manuals to figure out how to make the NAS drive visible on Windows Explorer. Turns out you MUST install the PC version of their app and then magically it appears in WE when you reboot. If those specific instructions were actually to be found somewhere in their docs, they need to work on making it a little easier to find out how to do that. I am not a fan or their web interface. I am not a fan of their approach to sharing folders. I had to buy this full price from BB as WD's response time in assisting customers of their My Live product was way too slow in getting around to providing an acceptable solution (which was a 40% discount off the purchase of a limited number of new WD products). Originally they expected customers to return the My Live before getting their discount code. When I pointed out that I had not yet lost my data (as many WD customers had), I pointed out that I needed to get my 4 TB of data off the old NAS before I was willing to send it to them and to do that I needed a new NAS. I did not have enough 3.5 inch floppy disks :-). Eventually they were willing to give me the discount before sending in the old one. It took too long. I had already bought the My Cloud in this review. I am hopeful WD does a lessons learned from the My Book experience and sets a better strategy going forward. I am also hopeful that some years from now another security issue does not pop up that leads WD to the thought that current customers need to buy a new NAS. Oh, BTW..... hang on to an old laptop (as I did) which has an ethernet port so you can direct connect the NAS to a computer should you need to remove it from the network modem due to security issues. Most new laptops don't see the need to have an ethernet port (can't blame them). A USB to ethernet converter was useless, so a functioning ethernet port was the only workable solution. It was lucky my IT support guy (thad be me) was able to figure all this out.
Posted 4 years ago by RichW
Rated 4 out of 5 stars
Great “NAS” for the price
I have two My Cloud Home drives. They are great for network storage that you need to access from PCs, Macs and mobile devices. However, they are not truly NAS drives. Meaning that they are very locked down. Most expensive NAS drives run on an OS that allows you to install media servers, networks monitoring tools, and other fancy option. The MyCloud Home drives allow you to install Plex, but Plex is a fairly terrible option because it relies on the cloud to work. Which means you have to use a cloud service to access a cloud media server that accesses the files on your MyCloud. I have also had mixed results with accessing the Plex files from devices that aren’t Windows or Mac based (i.e. Oculus Quest). In summary, the MyCloud Home drives are a lot of good reliable network storage for the money, but they aren’t a true NAS setup.
Posted 5 years ago by talkingDigital