Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless steel

Have had this unit purchased new for a little over 2 yrs now and have had to replace the lower washer arm 2 times and about to replace it a third. The arm wears and then does not rotate any more as the blue spinning disk on one end weighs more than the other side of the arm creating an unbalanced pinch point. When this happens the washer not only does not clean dishes but redeposits the nasty stuff on the cleaner dishes and bakes it on. The controls are hidden on the top ledge that is not visible when the unit is in use resulting in people opening it mid-run and it does not always complete the run when closed. The controls are not consistent at all. Pressing start does not always start it, the delay start more often than not does not run.. We try to run it at night then fail to have dishes in the am when it didn't run and it's almost a 3hr run time on the strongest settings (it doesn't clean properly in any other setting). This unit does not have a built in food grinder either so you have to really clean dishes almost as much as a full hand wash or get stuck cleaning the screen more often than you'd like to (it's disgusting trust me). We have a large family (5 children) and the wait time coupled with dirty dishes and inconsistent results makes this a total loss for us. The 15 yr old Kenmore at our prior townhouse ran marathons (not circles) around this. Now if you are really concerned about having the stainless finish and don't do dishes often and have a small family it may not be a complete disaster for you - but I would still suggest doing the homework for a better model. The one other pro (aside from the non smudge finish) is this thing is really quiet, as in the water moving through the plumbing makes more noise than this unit.. They did manage to get that right. Note to those stuck with it - it's been noted the lower arm can be completely swapped with a different unit that does not have that blue spinning disk - worth some searching to get that alternative arm vs replacing it 2x / yr at 65$ each (avail from any decent online parts vendor).

This is my 4th dishwasher in 19 years. The first two lasted about the first 18.5 years (a little over 9 years for each). Then I had returned a Bosch that I had for 2 months while waiting for this Frigidaire to come in. My Frididaire was on back order. And it was worth the wait! I replaced the Bosch with this great dishwasher. My dishes, plates, bowls come out very dry at the end of the cycle. Very little water will pools on bottoms of those cups that have the curves in them. But, during the dry cycle, I can also do a very light 10 second shake on them, and when the drying is over, they are dry and I am simply waiting on them to cool off. This dishwasher's drying is the best of all 4 dishwashers that I ever owned. Now for the racking…. I can fit my tall pot in it. Yes! And my dishes fit so well in it. My typical items that I put in here are Correlle dishes and bowls, pyrex bowls (both round and rectangular) large and medium tupperware cups, large and medium glass and metal mixing bowls. I can even put the large, round, glass microwave dish that came with the microwave on the far left of the bottom rack! When I have a greasy large pot, after I wipe it off with a paper towel which I throw away, I can stick it in my dishwasher and know that it is going to come out clean and sterile. It does a great job on cleaning everything in the dishwasher including a greasy pot. It takes about 2 hours for the full wash and dry cycle to complete for the selections I choose. I can easily fit all of my dish ware in it. There is a lot of flexibility with the tines on the bottom rack and putting large bowls that I used to mix meatloaf or other things in it. You can see the display and the countdown until the dishwasher cycle is done. This is very helpful. It is very quiet. We did have the installer move it out a little which made it a little less quiet, but I can still hear the TV and carry on a conversation on the phone or in the kitchen while it is running. I still consider it to be very quiet. But I can hear it working away on cleaning my dishes so I know, by sound, as to what it is doing and can intervene if I need, like in the dry cycle. I haven't had a problem with spots. I use Finish. I also make sure that I turn my faucet on and wait for the water to get as hot as it can before turning on my dishwasher. This usually helps with spots and ensures a clean load of dishes. This is by far the best dishwasher that I have ever owned. I highly recommend it. The only thing I do not like is that it does not have a steel tub. I would have liked that. In retrospect, I might pay a little more for a similar model with a stainless tub. The reason I went a little cheaper is that my experience is that it probably is only going to last 9 years. I had top of the line models before… and they just didn't last. But, I really like the quality of this one so hopefully I get more than 9 years! Also, it does have a nice screen on the bottom which helps with keeping it clean or nothing flying around and getting lost by the sprayer.

Bought this dishwasher in June 2015, and it was great...for 4 months. Then no heat - no hot water, no heated dry. Frigidaire scheduled someone to come out. Wait a week. Then the technician cancelled because it was raining. Came out few days later and for 20 minutes looked at it as if he had never seen this product before. Decided he needed to replace motherboard and heating coil. But shouldn't I be concerned that these parts broke in just 4 months? Oh no, he said. Don't worry. Wait another week for the parts to come in and install. But it's working - yay! And then 5 days later broke again....the week before thanksgiving! Technician said he'd order a heating coil (thought that's what he already replaced). He'll call me once in comes in. Never hear from him again. In the meantime, it miraculously starts working again. For a couple weeks. Then breaks again. Call frigidaire again. Have to wait a couple more weeks for another technician. So today's the day. Been without functioning dishwasher for 2.5 months, took the day off to finally have it fixed again. But technician just called to cancel. I'm completely fed up with frigidaire! And I've not even mentioned the frigidaire refrigerator, purchased at the same time, that's also not working! Called Best Buy. Explained both appliances sold to us 6 months ago are not functioning and frigidaire is not repairing to our satisfaction. We are also elite plus members. I would expect Best Buy would stand behind their products and take them back if we're not satisfied, especially for such loyal customers. Nope! No help. Stay away from Best Buy and frigidaire!

This unit runs very quietly. The smudge-proof finish is nice. The controls location is horrible. First, the instructions need to say that you have to cycle the controls on/off (ie kill the power and restart a few times) when you start the unit up initially. I thought I had a dead dishwasher until I did this and waited about 10-15 seconds. The control panel is a bit fussy. But the biggest limitation is that you have to make your cycle choices and push start before you shut the door since the controls are hidden while running. During and after the cycle, it is difficult to know what is going on since all the idiot lights are mostly hidden. They should have put the indication lights on the front where you can see them. The unit does look sleek. It takes quite a pull/push to open/close the door (seems to be a Frigidaire trademark design - see microwave review). The tall tube makes for having to bend WAY over to open the door and pull out the lower rack. And take care that you hold onto the lower rack when pulling it out. It comes out fast and there are NO STOPS. The first time I tired it, the rack almost rolled off the door. All-in-all, a solid B for a quiet nice looking unit with a few quirks. By the way, don't forget to purchase the 3/4" hose to 3/8" compression 90 degree water connection adaptor and good 6' stainless braided hose and electrical cord separately because they do not come with the unit. You have to do your hookups while the microwave is pulled out, because the tall tube is so close to the floor it would be difficult otherwise. Also, have someone with long skinny arms available to reach the rear height adjusters (and the left one cannot be accessed with the water supply connected), they are hard to get at and take a 5/32" socket with a short-arm wrench to turn once the unit is in place.

I have always bought Frigidaire appliances, because they have offered a decent product for a reasonable price. All my appliances are Frigidaire Gallery, and they have all been fine until I bought this dishwasher. It looked good, matched the rest, did a nice job of cleaning the dishes, and then overflowed and flooded the kitchen. Every time. Several unsuccessful repair attempts later, it was replaced with another unit that did exactly the same thing. More wasted repair visits. Every cycle ends with water everywhere. If I catch it soon enough after a cycle ends, running the manual drain cycle -- twice -- will keep it from flooding. Until the next time. Since the countdown timer on the dishwasher bears no relationship to actual clock time, setting an alarm to catch it doesn't work, either. So, I can't run the dishwasher unless I can also be there when the cycle ends a couple of hours later. Eventually, I got fed up, bought a KitchenAid Architect II from Lowes (for about the same price), and asked for my money back on the Friigidaire. Since I didn't get the replacement through Best Buy, however, they sincerely regret being unable to provide a refund for a product that has never worked correctly and has done a real number on my (semi-new) maple cabinets. This was my first -- and last -- Best Buy appliance purchase. I don't think I will be making future appliance replacements with Frigidaire products, either.

Purchase a Frigidaire (Electrolux) dishwasher December 15th 2016 from Best Buy. We have had a servicer out 4 times for the dishwasher because the top rack does not close properly and binds when pushed 1/2 way in. The rollers are shredding every time the rack is pushed in. I was told by service company that this is a manufacturer defect and that I should ask for a replacement because this model cannot be repaired. I have this in writing on the service invoice. I had servicer come out again and replace the parts that Frigidaire tech line suggested. Problem still existed immediately after service rep installed parts. Frigidaire (Electrolux) customer care rep told me that the unit is functioning properly when the servicer actually said that they replaced the parts and there is nothing more that they can do, unit needs replacement. Frigidaire (Electrolux) are refusing to stand by their warranty and replace the product because, as the customer service rep stated, "the door shuts and cleans the dishes". I am completely dumbfounded how this company can clearly not see that this is a defective product from the service reps comments and mine and still refuse to do anything - This is very unfair and horrible customer service for a brand new product that doesn't work as it should. I want this unit replaced with one that functions as it should. I spent thousands of dollars at Best Buy to redo my kitchen and this is the only appliance that I didn't buy an extended warranty for so they refuse to help in any way! BEST BUY IS DOING NOTHING TO HELP!!! BEWARE!!! What horrible business practice all the way around

I was super skeptical about buying this model as the prior reviews were so negative and some said their dishwasher smelled horrible. I had a Samsung dishwasher, very pricey, that I thought did an adequate job cleaning. Our kitchen cups always looked dingy which I thought was to be expected since they are so old. However, the repair tech from Samsung recommended we get a cheaper machine with the plastic interior and he told us they work just as well. So, we bought this model and it is a total shock, but our aged cups look like new; perfectly clean in and out. Since the prior reviews were negative, I kind of decided ahead of time that I was going to hate this dishwasher and so I tried to do things like overfill it, never rinse dishes, leaving egg yolk stuck to plates and generally really being completely unconcerned as to how terrible the dishes would turn out since I thought if they did my husband would have me return it to get a better machine. Well, I was totally off base and so are the prior reviews! The dishes are so perfectly clean, it is incredible. The Samsung didn't do half as well and I always rinse my dishes for that machine. This one is a work animal and I am impressed and no much impresses me about washing dishes. I can't complain at all. I have had this machine for five months and it still performs perfectly and I still overfill it and never rinse dishes and it has never failed or smelled...at all. Which makes me wonder if the other reviewer used soap.. At any rate, this is a fabulous deal and a great price for a machine that really does an amazing job.

Owned less than a year, the top left rail for the top shelf constantly pops loose. This requires then removing a plastic plug from the back of the rail, reinstalling the rail, then reinstalling the plug. The plug already has enough wear from the flex required to reinstall it that I'll be surprised if it lasts the warranty period. The lower sprayer arm, while it looks like it would work well, with the addition of the round piece, is so unbalanced by the round piece that I frequently open the door after a wash to find it is no longer connected to the spindle and lying, useless, at the bottom. I assume water just sprays out of the center of the spindle when this happens, as there is no longer connection to the arm. Reinstalling the lower arm *also* has created an excessive amount of wear on the soft plastic pieces that theoretically lock it in place (but don't, really). I've had several dishwashers in my lifetime, including some in rental properties. I've never been as disappointed in one as much as this Frigidaire. If I could return it for credit toward another one, I would in a second. Poor design, poor engineering. I expect to replace this with something that isn't a Frigidaire in a much shorter than usual dishwasher lifespan.