“My modem keeps turning off every 2 to 3 hours. I have checked the power outlets, connection and there is nothing wrong. This is really inconvenient. Should I get a replacement as I bought it 2 weeks ago. I have to unplug and plug back power & it works.”

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• Call Manufacturer Arris customer support team

  Answered by Romeo 3 years ago

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• YES! Return it for a replacement asap

  Answered by yessireebob 3 years ago

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