A:AnswerHey AL! Your membership follows you wherever you go in the states. However you will want to call 1-888-237-8289 to give us your new address. Remember we only serve the address provided on your account for most delivery and services. Geek Squad tech support can be used anywhere though! Let us know if you need us.
A:AnswerVaries depending on what exactly needs to be repaired and what services are required. Best bet is to speak to a Geek Squad agent. Total Tech should provide you a discount in the event a fee is still involved.
A:AnswerInstallation and setup are only included with Total Tech if the device was purchased at BestBuy and services are scheduled at the time of purchase.
A:AnswerYour Best Buy Total Tech provides up to 24 months of protection for each of your eligible Best Buy-purchased products with an active membership. At the end of 24 months, you may have the option to extend your protection coverage by taking on responsibility of paying for the plan. You can find more information about Best Buy Protection plans here: https://www.bestbuy.com/bestbuyprotection Alternatively, if you’d prefer, you have the option to purchase any other coverage plan that is available at the time of purchase. If you have any other questions, please feel free to reach out to us at 1-888-BESTBUY (1-888-237-8289), we are available 24/7/365
A:AnswerYes, Best Buy Total Tech may be cancelled anytime. For a full information on cancelling your Best Buy Total Tech, please review the terms and conditions by following this link: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have any other questions, please feel free to reach out to us at 1-888-BESTBUY (1-888-237-8289), we are available 24/7/365.
A:AnswerI know factually that it does not cover mechanical issues--only electronic ones. If I'd chosen to keep my Mac Mini, it would've had to be shipped to Apple to have a new hard drive installed, but I don't know if BB's 20% would apply to Apple, since the Mini was long out of warranty. Almost anything that requires coming to our homes will cost me $100 minimum for a 1-hour stay. I've encountered no hidden fees, and have no idea when they'd apply. BB Geek Squad is a very up-front group of workers who NEVER try to hide ANYTHING, per my experience!
A:AnswerIf you need to interact with your cable or satellite provider, or can do this work yourself, I would not purchase total tech support. However, if you just need help with connecting cables, mounting tv sets activating wifi, and connecting DVD players, I would purchase the membership. It's also useful for buying other items from Best Buy because they automatically include free shipping and an extended warranty.
A:AnswerHi Total Tech will delivery your item. When purchasing your treadmill ask if Geek Squad can bring the merchandise and if not can they come after the equipment is delivered. Contact Geek Squad and they will come out and set-up your treadmill.
