A:AnswerWe are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV2400528BBMR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
A:AnswerI would think it would work fine in a cabinet as long as there is room for ventilation. The fan does run after being used to cool down for an odd amount of time
A:AnswerThis microwave requires a minimum clearance of 4 inches (10cm) is required between the microwave and any adjacent walls, and a minimum clearance 8 inches (20cm) above the microwave. Not adhering to these requires can cause the unit to malfunction, and to void the warranty.