Questions & Answers
- Model:
- C11CJ61201
- |
- SKU:
- 10497661
Q: QuestionDoes this printer print envelopes
Asked by train736.
- A:Answer Yes. Just adjust the guides in the paper tray to match the width of the envelopes.
Answered by James
Q: QuestionHello Will it be able to print over Vinyl and cardstock..?
Asked by Angel.
- A:Answer I printed several Christmas cards on card stock and it worked well.
Answered by Gary
Q: QuestionWhat's the biggest size paper you can print?
Asked by JMM.
- A:Answer 8 1/2 x 14
Answered by Grovergirl911
Q: QuestionDoes the ET-3850 come in black exteriors or are they all white?
Asked by EF.
- A:Answer Hi EF, The EcoTank ET-3850 comes in white only. Regards, Mark - The Epson Team.
Answered by Epson

Q: QuestionDoes this printer work with Alexa?
Asked by Tim.
- A:Answer Yes, it can. Here's a link to YouTube video with instructions on set-up.<https://www.youtube.com/watch?v=6k-TSrguQr8> Short answer is: create your My Epson account. Then, download the Alexa app onto your smart phone and enable the printer with a few steps. That's it.
Answered by Jedand5Fockers
Q: QuestionWhat is the maximum print size for this printer?
Asked by Cherish.
- A:Answer I have printed 8.5 x 11 edge to edge with perfect results. No white border which was very nice.
Answered by Robini
Q: QuestionIs one able to use the Mailing feature in MS Word to print envelopes using this printer? Or, will the envelope print software in the printer driver interfere with Word’s Mailing feature?
Asked by MSWord.
- A:Answer Hi MSWord, The EcoTank ET-3850 will work with MS Word Mail Merge. Be sure to set the printer driver to the correct size envelopes. Regards, Mark - The Epson Team.
Answered by Epson

Q: QuestionCan I scan antique glass negatives with this printer?
Asked by sue.
- A:Answer Hello sue. A photo scanner is probably going to be better suited to scan negatives than an All-In-One printer. We recommend taking a look at the Epson V600 Photo Scanner as it has a built-in transparency unit that can scan slides, negatives, and medium-format panoramic film. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionCan I scan multiple photographs on the flatbed at one time, and then sort them individually for a slideshow presentation?
Asked by MOFinancialAdvisor.
- A:Answer Hi MOFinancialAdvisor, Yes, you can use the included Epson Scan 2 software to scan multiple photos. Place the photos on the scan glass, preview the scan, draw a selection marquee around each photo, click the select all button and click scan. Each photo will be saved in a separate file. Regards, Mark - The Epson Team.
Answered by Epson

Q: QuestionCan I put sublimation ink instead of inkjet ink into this printer without damaging the printer or voiding the warranty.
Asked by Sublimation.
- A:Answer Hi Sublimation, The EcoTank ET-3850 is designed for Epson 502 refill bottles. Using sublimation ink or other ink-like substances may damage the print head and affect warranty coverage. Regards, Mark - The Epson Team.
Answered by Epson

Q: QuestionWhy does it say touchscreen if it’s not a touchscreen?
Asked by Jocelyn.
- A:Answer It is NOT a touchscreen. The screen is only for visualizing the changes made by buttons/toggling. Touching the screen only leaves fingerprints! I suppose whoever wrote up the specs was either mis-informed or did not know the difference.
Answered by Jedand5Fockers
Q: Questionwhat is the difference between the ET-3850 and ET-4850.
Asked by Anonymous.
- A:Answer Hi, The EcoTank ET-4850 includes fax, and scan to memory device. The ET-3850 does not. Regards, Mark - The Epson Team.
Answered by Epson

Q: QuestionDoes this printer scan and/or print 11"x17"
Asked by Anonymous.
- A:Answer Hello. Unfortunately, the ET-3850 cannot print or scan 11" x 17" sized paper. The maximum supported print size is 8.5" x 47.2". Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionHow do I get this printer to scan a document?
Asked by Otter.
- A:Answer You can either scan one page after another by lifting the flatbed scanner lid and aligning the paper on the glass, or you can use the automatic document feeder. I haven’t been able to do a double sided scan but you can scan multiple single-sided prints in one go.
Answered by Shubert
Q: QuestionDoes the ET-3850 print on 110 lb or higher cardstock? If not which Epson all In one ecotank will?
Asked by Jen.
- A:Answer Hello Jen. Unfortunately, the ET-3850 is not rated to print on 110lb cardstock. The heaviest paper supported is 27lb (100 gm/2) paper. We recommend looking at our Workforce printers on BestBuy's website if you are looking to print on thicker paper. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionCan this printer copy pictures or write on cd
Asked by Anonymous.
- A:Answer Hello. Yes, the ET-3850 is an All-In-One printer that includes printing, scan, and copy functionality. Unfortunately, it cannot print directly onto a CD. However, using Epson Photo + allows you to print onto CD labels. Regards, Kevin - The Epson Team.
Answered by Epson

Q: QuestionWill this model do 11 x 17 paper?
Asked by Alaslim.
- A:Answer No. 8 1/2 X 11 is the maximum size.
Answered by Teufelmann
Q: QuestionDoes It has a scanner?
Asked by Anonymous.
- A:Answer yes. Scans well in both black & white and color, but only single sided
Answered by oldprint
Q: QuestionDo you know how many pages per minute it scans?
Asked by Scanmaniac.
- A:Answer Hello Scanmaniac. Scan times can vary on the ET-3850 due to different factors, including system configuration, settings, page complexity, and paper size. Regards, Kevin - The Epson Team.
Answered by Epson

Q: Questiondoes this printer work on pvc cards
Asked by ohio.
- A:Answer Hi ohio. Unfortunately, we have not tested pvc cards on the ET-3850, so we cannot guarantee print functionality. We would recommend reaching out to the card manufacturer to confirm compatibility with our All-In-One inkjet printers. Regards, Kevin - The Epson Team.
Answered by Epson

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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg;maxHeight=54;maxWidth=54;format=webp)

































