A:AnswerMaybe GE will answer my question. Like you, my door is failing to open when the button is pushed. Had I seen your question and GE’s answer before I bought mine, I definitely would not have bought this model. Mine is only 1 year 3 months old. The door button started giving trouble prior to the end of the one year warranty. I didn’t raise questions due to the fact that I assumed i hadn’t pressed the button the right way. Now I am stuck with a practically new appliance that won’t work, needs to be repaired or trashed. Bad for the environment. Bad for me.
A:AnswerI found a trim kit that may work. JX9152DJ is a trim kit for PEB9159DJ 1.5 cu ft GE microwave but dimensions (21 3/4" x 13") are very similar to JES1657. I see comments saying that this is a countertop only model but when I use the BUILT-IN and COUNTERTOP filters on GE's website, this model pops up.
A:AnswerMy microwave only came with an inadequate and fairly generic quick guide, but the full manual is available at GE's website (geappliances.com) under "support" by entering your model number. It includes details about the sensor cook modes. In Reheat, for example, 1=pasta, 2=vegetables, 3= dinner plate. But you're right; it doesn't indicate time remaining during the first portion of those cycles.
A:AnswerHi ccol84- Model JES1657SMSS is intended for countertop use and not compatible with a trim kit. We suggest to view the following link for a selection of "Built-In Ready" models- BUILT-IN MICROWAVE OVENS: http://products.geappliances.com/appliance/gea-category/microwave-ovens?TYPE=Built-In - We suggest GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS. It is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. See Quick Specs for details/dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Keep in touch! SUE@GEA
A:AnswerI looked at the label, inside the door frame, and it says it’s was assembled in Chino. I searched the web and found that there is a General Electric plant in Chino, California. https://www.dandb.com/businessdirectory/generalelectriccompany-chino-ca-22218245.html
If it makes any difference, this microwave is worth every penny.
A:AnswerSorry - I don't know if there is a way to brighten the clock display. However, if your clock display is dim, you may have a defective unit. I am 68 years old, and the clock display on our unit is bright, and easily readable, day and night, from 30+ feet away.
A:AnswerHello Marilyn - Thank you for your curiosity about this amazing microwave. It is always a pleasure to share more. This microwave is made globally. You can find more specifics on the rating plate found directly on the appliance. Stay safe and keep in touch! - John@GEA
A:Answerstates "Assemblied in China". Mine is only 2 years old, quality seems good, no rust. It is hard to find any appliance made in America. This is my 4th GE microwave in 20 years. This one appears better built than the others. My GE microwaves' lifespan varied from 4 years to 9 years. I just hope this one goes past the 9 year mark.
