Questions & Answers

Name: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
Brand: GE
SKU: 10736409
Price: 269.12 USD
Availability: SoldOut
Rating: 4.5 (41 reviews)

GE - 1.7 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

Model:: JVM6172SKSS; |
SKU:: 10736409

User rating, 4.5 out of 5 stars with 41 reviews.

Save $108.87

$377.99

Show only Answered Questions

Include AI Generated Q&A

Page Showing 21-40 of 49 questions

Ask a Question

QuestionI need to replace a JVM1653WD003. Is there a direct replacement that will use the same brackets that are already installed? The problem with the JVM1653 is that the door latch spring came off and I am unable to reinstall it.
Asked 1 year ago by THomas.
- Answer Your current model is 1.6 cubic ft and 1000 Watts. The mounting plate on your current model is WB56X10260 and it is no longer available to order so it wouldn't be on any of our newer models. We recommend using the hardware that comes with your new microwave. The mounting kits have changed over the years and are not interchangeable.
  Answered 1 year ago by GE Answers
  Answer this question
QuestionI had an old model from 1995 it was the quietest microwave no others compared. How quiet is this one?
Asked 3 years ago by Dee.
- Answer Its not and the clock light will blind you!
  Answered 2 years ago by Anonymous
  Answer this question
QuestionMounting Hardware.......do JVM3160FFSS and JVM7195SKSS use the same hardware as my existing JVM3160RF4SS?
Asked 3 years ago by Anonymous.
- Answer Hello, thank you for asking this great question! We recommend using the new mounting hardware and bracket that is included with this new model. These microwaves will fit in the same space. If you have any additional questions, please reach out to us! Best regards – Matthew@GEA
  Answered 3 years ago by GE Answers
  Answer this question
QuestionIn the title it says sensor cooking but in the specs it says no. Is this model sensor cooking or not
Asked 3 years ago by Caryn.
- Answer Hello, we’re so sorry to say that this was a mistake. This microwave does not have sensor cooking. We’re here to help if you have any other questions! -Kacie@GEA
  Answered 3 years ago by GE Answers
  Answer this question
Question379" tall? This is over 31ft tall ... how is this going to fit in my kitchen?
Asked 3 years ago by Jdog.
- Answer Hey there, thanks for bringing this to attention. We first want to apologize for the confusion. The height of this microwave is 16 5/16". We'll be sure to have this corrected and we hope to have you in our GEA family. - Guy@GEA
  Answered 3 years ago by GE Answers
  Answer this question
QuestionHELP! My GE Spacemaker JVM 133K004 over range micro-Oct 93 died. Kitchen cupboards were built around micro for even fit. I need help with replacement that won't hang low or protrude out. Current size: 29 7/8 x 15 x 13 1/2 (W-H-D).
Asked 3 years ago by Silvike27.
This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - White
- Answer We purchased the GE 1.7 cuft Space Saver over-the-counter microwave (JVM6172DKWW) for the same reason. This microwave has a somewhat different position of screws than our original one. There was also some inconsistency in the installation template. However, the microwave is in and works fine.
  Answered 3 years ago by SomeInstallIssuesButWorks
  Answer this question
QuestionHow do I set power level. screen says not available at this time
Asked 4 years ago by Anonymous.
- Answer This is a great question! To set the power level for this microwave: 1. Press Cook Time. 2. Enter cooking or defrosting time. 3. Press Power Level. 4. Select desired power level 1-10. 5. Press Start/Pause. Pressing Start/Pause is not necessary for Express Cook buttons. We hope this helps! If you have any other questions for us, please let us know! -Chris@GEA
  Answered 4 years ago by GE Answers
  Answer this question
QuestionMy microwave oven JVM6172SK5SS (Ser RR2593651) turntable has stopped rotating even though the "Turntable" switch is on. It was installed in my new house in December of 2020. 1) Is it unhealthy to use the oven without the TT rotating? 2) Can it be repaired
Asked 4 years ago by MWOTTStop.
- Answer Hello - So sorry to hear that your microwave's turntable isn't working properly and we're happy to help. Make sure the turntable is centered and seated properly. Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward. If the above doesn't resolve the issue, we recommend scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online on our website. Let us know if any other questions come up. Thanks! -Mikayla@GEA
  Answered 4 years ago by GE Answers
  Answer this question
QuestionAfter 23 years of faithful service, our G.E. Profile Spacemaker XL1400 microwave, model number JVM1480WA001, has passed away. It will be missed. Would model number JVM6172SKSS make a comparable replacement to our current unit?
Asked 4 years ago by Anonymous.
- Answer Hello- We are sorry to hear your microwave stopped working after being part of your family for so long. This is a testament to both our appliances and consumers like you and your family who take such great care of them. The JVM6172SKSS will make a great replacement for you and your family. This new model is a little larger in cubic ft at 1.7 vs 1.4 cubic ft. on your previous model. **We appreciate your loyalty to our brand and hope that you have many years of service from this model too. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA
  Answered 4 years ago by GE Answers
  Answer this question
QuestionIs the underneath light located at the front or rear of the unit? Is there one or two lights?
Asked 4 years ago by Anonymous.
- Answer Hi there - Great question. This microwave has one surface light that is located on the front middle of the unit. Thanks so much for checking and for considering GE Appliances! -Mikayla@GEA
  Answered 4 years ago by GE Answers
  Answer this question
QuestionWhat model you recommend replacing my old GE PVM1870SMSS?
Asked 4 years ago by Tess.
- Answer Hello there - Thanks so much for reaching out, we're happy to help! We believe that microwave model JVM6172SKSS would make a comparable replacement to your current unit. Thank you for being a loyal member of the GE Appliances family! -Mikayla@GEA
  Answered 4 years ago by GE Answers
  Answer this question
QuestionPrice for install?
Asked 4 years ago by Anonymous.
This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black
- Answer N/A
  Answered 3 years ago by RegentPark
  Answer this question
Questionneed to replace GE Model JE1860SH microwave 18 inches deep,233/4 wide and 13 inch highth. What model do I purchase?
Asked 4 years ago by Anonymous.
- Answer Hi! Thanks for reaching out. We'd be happy to help. We really think you'll like model PEB7227ANDD. While this model is dark gray, it does have several different finishes for its trim kits that you can choose from. This helps it to blend with the other appliances in your kitchen. The Stainless Steel trim kits can be found by searching for part numbers: JX7227SLSS and JX7230SLSS. The new model can only be built in, it's not recommend to install this unit on a countertop. - However, if you're wanting a countertop model, this one might be what you're looking for: PEM31SFSS. Hope this is helpful! Best wishes. -Michael@GEA
  Answered 4 years ago by GE Answers
  Answer this question
QuestionDoes the fan always come on when in use or is it activated by a hi/low/off button?
Asked 4 years ago by CC1601.
This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - White
- Answer Hello - Thanks for your question; we are happy to help! The vent fan will automatically start when using any cooking cycle on the microwave. As soon as the Start/Pause pad is pressed to begin a cooking cycle, you will hear the vent fan automatically start. The automatic vent fan will operate during the entire cooking cycle. Thanks for checking. Olga@GEA
  Answered 4 years ago by GE Answers
  Answer this question
QuestionI need to replace my old GE above range microwave which is 36 inches wide. Is a filler kit available for model JVM6172 DKBB for the 3 inch gaps that will be left between the new microwave and my cabinets? How is the kit ordered?
Asked 5 years ago by bevie.
This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black
- Answer Hello, Thanks for asking! We appreciate your loyalty and we'd be happy to help with your replacement. We found that there is a filler kit available for this model. It is part number JX36BBB. You can view this filler kit using the link below: https://www.bestbuy.com/site/ge-36-over-the-range-microwave-accessory-filler-kit-black/6254618.p?skuId=6254618 Take care! -Sylvia@GEA
  Answered 5 years ago by GE Answers
  Answer this question
QuestionCan the surface light - the light underneath, be programmed to turn on/off at a certain time....like on at 6am and off at 6pm?
Asked 5 years ago by SueB.
- Answer Hi, Good question! We appreciate you asking and we'd love to help. We found that this model does not have a programmable surface light. This means it must be turned on/off manually. Hope this helps! -Sylvia@GEA
  Answered 5 years ago by GE Answers
  Answer this question
QuestionHow high above the range top does the microwave need to be? Right now I only have a hood but I want an over range microwave. I can't seem to find this info in the discription.
Asked 5 years ago by Charlene.
This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - White
- Answer Hi there, Charlene - Great question! The bottom edge of the cabinet needs to be at least 30" from the range's cooking surface. Check out page 6 in the Installation Instructions for additional measurements: https://bit.ly/3950CPk. Thanks so much for checking! -Mikayla@GEA
  Answered 5 years ago by GE Answers
  Answer this question
QuestionI have a GE model. number JVM6172DFWW microwave. What does the DF mean?
Asked 5 years ago by Anonymous.
This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - White
- Answer Hello there! Thanks for your question. The D in the model number shows that the door color matches the model's color. The F in the model number represents the model year. We hope this helps! Emily@GEA
  Answered 5 years ago by GE Answers
  Answer this question
QuestionMicrowave start when I. close the door ,without touching any buttons. What could be the problem?
Asked 5 years ago by Willie.
- Answer Hi Willie, thanks for reaching out! We're sorry to hear about this, we know that this must be frustrating for you. If the microwave starts as soon as the door is closed, the microwave isn't really starting; the fan is coming on in anticipation of the unit starting. Try shutting the door firmly three times to avoid the fan sound in future use. We hope that this helps! All the best. -Michael
  Answered 5 years ago by GE Answers
  Answer this question
QuestionWhat is the exact height of the mounting bracket? I need to make sure it will fit between the bottom of the existing cabinet and the top of the installed backsplash tile.
Asked 5 years ago by Dan.
- Answer Hi Dan, Great question! While we do not have the exact measurements of the mounting bracket, as long as the cutout height is 16-1/2" you will be able to install your unit. You can check out the cutout requirements on page 7 of the installation instructions. https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/b73a7340-f6e3-413e-8afb-f70f68d3ba1d.pdf Hope this helps. Best wishes -Mike
  Answered 5 years ago by GE Answers
  Answer this question

Showing 21-40 of 49 questions

Questions & Answers

GE - 1.7 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

Q: QuestionI need to replace a JVM1653WD003. Is there a direct replacement that will use the same brackets that are already installed? The problem with the JVM1653 is that the door latch spring came off and I am unable to reinstall it.

Q: QuestionI had an old model from 1995 it was the quietest microwave no others compared. How quiet is this one?

Q: QuestionMounting Hardware.......do JVM3160FFSS and JVM7195SKSS use the same hardware as my existing JVM3160RF4SS?

Q: QuestionIn the title it says sensor cooking but in the specs it says no. Is this model sensor cooking or not

Q: Question379" tall? This is over 31ft tall ... how is this going to fit in my kitchen?

Q: QuestionHELP! My GE Spacemaker JVM 133K004 over range micro-Oct 93 died. Kitchen cupboards were built around micro for even fit. I need help with replacement that won't hang low or protrude out. Current size: 29 7/8 x 15 x 13 1/2 (W-H-D).

Q: QuestionHow do I set power level. screen says not available at this time

Q: QuestionMy microwave oven JVM6172SK5SS (Ser RR2593651) turntable has stopped rotating even though the "Turntable" switch is on. It was installed in my new house in December of 2020. 1) Is it unhealthy to use the oven without the TT rotating? 2) Can it be repaired

Q: QuestionAfter 23 years of faithful service, our G.E. Profile Spacemaker XL1400 microwave, model number JVM1480WA001, has passed away. It will be missed. Would model number JVM6172SKSS make a comparable replacement to our current unit?

Q: QuestionIs the underneath light located at the front or rear of the unit? Is there one or two lights?

Q: QuestionWhat model you recommend replacing my old GE PVM1870SMSS?

Q: QuestionPrice for install?

Q: Questionneed to replace GE Model JE1860SH microwave 18 inches deep,233/4 wide and 13 inch highth. What model do I purchase?

Q: QuestionDoes the fan always come on when in use or is it activated by a hi/low/off button?

Q: QuestionI need to replace my old GE above range microwave which is 36 inches wide. Is a filler kit available for model JVM6172 DKBB for the 3 inch gaps that will be left between the new microwave and my cabinets? How is the kit ordered?

Q: QuestionCan the surface light - the light underneath, be programmed to turn on/off at a certain time....like on at 6am and off at 6pm?

Q: QuestionHow high above the range top does the microwave need to be? Right now I only have a hood but I want an over range microwave. I can't seem to find this info in the discription.

Q: QuestionI have a GE model. number JVM6172DFWW microwave. What does the DF mean?

Q: QuestionMicrowave start when I. close the door ,without touching any buttons. What could be the problem?

Q: QuestionWhat is the exact height of the mounting bracket? I need to make sure it will fit between the bottom of the existing cabinet and the top of the installed backsplash tile.

QuestionI need to replace a JVM1653WD003. Is there a direct replacement that will use the same brackets that are already installed? The problem with the JVM1653 is that the door latch spring came off and I am unable to reinstall it.

QuestionI had an old model from 1995 it was the quietest microwave no others compared. How quiet is this one?

QuestionMounting Hardware.......do JVM3160FFSS and JVM7195SKSS use the same hardware as my existing JVM3160RF4SS?

QuestionIn the title it says sensor cooking but in the specs it says no. Is this model sensor cooking or not

Question379" tall? This is over 31ft tall ... how is this going to fit in my kitchen?

QuestionHELP! My GE Spacemaker JVM 133K004 over range micro-Oct 93 died. Kitchen cupboards were built around micro for even fit. I need help with replacement that won't hang low or protrude out. Current size: 29 7/8 x 15 x 13 1/2 (W-H-D).

QuestionHow do I set power level. screen says not available at this time

QuestionMy microwave oven JVM6172SK5SS (Ser RR2593651) turntable has stopped rotating even though the "Turntable" switch is on. It was installed in my new house in December of 2020. 1) Is it unhealthy to use the oven without the TT rotating? 2) Can it be repaired

QuestionAfter 23 years of faithful service, our G.E. Profile Spacemaker XL1400 microwave, model number JVM1480WA001, has passed away. It will be missed. Would model number JVM6172SKSS make a comparable replacement to our current unit?

QuestionIs the underneath light located at the front or rear of the unit? Is there one or two lights?

QuestionWhat model you recommend replacing my old GE PVM1870SMSS?

QuestionPrice for install?

Questionneed to replace GE Model JE1860SH microwave 18 inches deep,233/4 wide and 13 inch highth. What model do I purchase?

QuestionDoes the fan always come on when in use or is it activated by a hi/low/off button?

QuestionI need to replace my old GE above range microwave which is 36 inches wide. Is a filler kit available for model JVM6172 DKBB for the 3 inch gaps that will be left between the new microwave and my cabinets? How is the kit ordered?

QuestionCan the surface light - the light underneath, be programmed to turn on/off at a certain time....like on at 6am and off at 6pm?

QuestionHow high above the range top does the microwave need to be? Right now I only have a hood but I want an over range microwave. I can't seem to find this info in the discription.

QuestionI have a GE model. number JVM6172DFWW microwave. What does the DF mean?

QuestionMicrowave start when I. close the door ,without touching any buttons. What could be the problem?

QuestionWhat is the exact height of the mounting bracket? I need to make sure it will fit between the bottom of the existing cabinet and the top of the installed backsplash tile.