A:AnswerHello,
Great question! We're sorry to hear about your previous model but we'd be happy to help find a replacement. We think PEB7227DLBB would be a great upgrade! It has built in capability, is similar in size and is the same color. You can see this microwave oven and it's Trim Kit (JX7227DLBB) here:
https://www.bestbuy.com/site/ge-profile-2-2-cu-ft-built-in-microwave-black-on-black/5958622.p?skuId=5958622
Trim Kit:
https://www.bestbuy.com/site/ge-27-built-in-microwave-trim-kit-black/6083584.p?skuId=6083584
Thanks for letting us help. Have a wonderful day!
-Sylvia@GEA
A:AnswerHi,
Thanks for asking! We appreciate you choosing GE Appliances and we're happy to help. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Let us know if you have any more questions. Take care!
-Sylvia@GEA
A:AnswerYou might need to purchase a replacement vent directly from GEappliances.com if the flap is too pinched to move - if you need the flap. My old microwave that came with the house did not have a vent bracket at all - it simply blew air into the cabinet space above it and ultimately out the exhaust vent - not ideal but in hindsight I didn't notice anything bad in the short 2 years the old microwave worked. My new microwave is the same as yours and I now have a working flap installed, and on windy days I can hear it slapping around. Two take-aways from that. 1. It does block outside air from back-drafting into the house (my house's vent has a screen on the outside but no flap). 2. The metal microwave flap can be noisy at times. If your house has a flap externally then you probably don't need the microwave's flap.
When I installing my microwave I noticed its vent was much smaller than the large gap in the cabinet above it. Instead of somehow joining the two sizes together I used double-sided tape to attach foam insulation on top of the microwave - surrounding the microwave's exhaust and as wide as the cabinet gap - which creates a seal against the cabinet above it so exhaust from the Microwave has nowhere to go but directly through the house's exhaust vent.
A:AnswerHey there,
We appreciate your interest in a new GE microwave! We'll be happy to help find a replacement! If you are looking for an over-the-range model, we'd recommend model JVM6175DKBB with its handy melt setting. The model you listed is a countertop model with built-in capabilities, so the best comparison would be model PEB9159DJBB. We hope these selections are to your liking. Keep in touch! Mike@GEA
A:AnswerHey there,
Thanks so much for choosing GE and for your loyalty. We certainly appreciate it. You will need to purchase an additional filler kit for 36" openings. The part number is JX36DSS. Be sure to stay in touch! Mike@GEA
A:AnswerHello,
Thanks so much for reaching out and for your interest in a new GE microwave! We'll be happy to help you find a replacement! While we no longer make 1100 watt models, we do have models that are 1000 watts. One such model is JNM7196SKSS. Please note that you will need the appropriate filler kit for 36" openings such as JX36DSS. Let us know if this model is right for you. Take care! Mike@GEA
A:AnswerGood day,
Thanks so much for reaching out. We'll be happy to provide this information! The dimensions of this microwave are 16 5/16" H x 29 7/8" W x 15 9/16" D. Let us know if you have other questions. Take care! Mike@GEA
A:AnswerHi, Good question! We appreciate you asking and we'd love to help. We found that this model does not have a programmable surface light and must be turned on/off manually. Thanks for asking! -Sylvia@GEA
A:AnswerHello,
Great question! We thank you for your loyalty to GE Appliances and we'd be happy to help. We do not recommend reusing the same mounting bracket. This model (JVM7195EKES ) will come equipped with a mounting bracket so there is no need to purchase one separately. We hope this information helps!
-Sylvia@GEA
A:AnswerGreetings,
We appreciate you reaching out and thank you for your continued loyalty! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So yes, this model can be used to replace your current model. Let us know if you need anything. Stay well! Mike@GEA
A:AnswerHi there,
We appreciate you reaching out and are happy to assist! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So any over-the-range model will fit just fine in your current space. We hope this helps. Take care! Mike@GEA
A:AnswerHi,
Thanks for asking! We appreciate you reaching out to us about this model and we'd be glad to help. The charcoal/grease filter should be replaced every 6-12 months or when it is noticeably dirty or discolored. You can find instructions on how to change this filter using the link below:
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https://files.bbystatic.com/KyJEc%2F0V0livL%2F9EqXfSTQ%3D%3D/978f14a7-c87a-4bfc-9ab8-cb014f896ff8.pdf
We hope this helps. If you have any further questions please let us know. Have a great day!
-Sylvia@GEA
A:AnswerHello Tina, thank you for your question and for considering GE Appliances. In this case, we recommend model PEB9159DJBB as it has similar dimensions to your current unit and can be purchased with either a 27" or 30" Trim Kit. We hope this helps! Please feel free to reach out with any further questions. -Chris@GEA
A:AnswerHi there - Thanks for showing interest in these two wonderful microwaves. The main difference between these microwaves are the size and features. Model JVM7195EKES is 1.9 cu. ft., has a steam cooking mode, the exhaust fan is 4-speed and 400-CFM. Model JVM6175EKES is 1.7 cu. ft., 2-speed exhaust fan, 300-CFM and sound volume control. We hope this helps. Feel free to reach out to us on social media if you have any other questions. Thanks! -Mikayla@GEA
A:AnswerHi there, TommyK - Great question! We found a comparable model that we believe will make a great replacement. We suggest checking out microwave model JVM7195DKBB. We hope this helps. Thanks so much for reaching out! -Mikayla@GEA
A:AnswerHi Patty, thanks for your question! Good news, if you use the following filler kit, you can put this unit into a 36" wide cutout space: JX36BWW. Also 12" is the minimum depth that this unit's cutout space requires. We hope this helps! Stay safe. -Michael@GEA
A:AnswerHello Cat825, thank you for your question. This microwave does not come with a shelf accessory. We apologize for any inconveniences this may cause. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – Chris@GEA
A:AnswerHi there, Vinnie! We appreciate you reaching out to us. We do not call convection cooking by any other term. We have an air frying feature, but it is not available in our over-the-range microwaves and it functions somewhat differently than convection cooking. We also offer our Advantium over-the-range microwaves which lists convection cooking as one of the 5 available cooking methods. If you have any further questions, feel free to reach out to us at our contact page. Keep in touch! Emily@GEA
A:AnswerHi Mick! Thanks for reaching out to us and for your loyalty to our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number JVM6175EKES would be a good replacement for your current unit. You can find this microwave online at this link: https://www.bestbuy.com/site/ge-1-7-cu-ft-over-the-range-microwave-slate/5268702.p?skuId=5268702
Stay safe! Emily@GEA
