A:AnswerHi Joe746363, this thermostat does not have that feature. We have a few thermostats that can control humidity with the AC, if you are looking for a recommendation you can contact us at (800) 633-3991 or send us a DM to our Honeywell Home Facebook/Twitter account. - Maria
A:AnswerHi, we recommend reaching out to the ring directly for compatibility questions on this. If you have any other questions, please reach out to our support team on Facebook/Twitter with a private message. Our hours: Monday - Friday 9 am to 6 pm CDT & Saturday - Sunday 9 am – 5 pm CDT. We look forward to hearing from you soon. -Paul
A:AnswerHi George, we will be happy to help you verifying the compatibility of this thermostat and your system. We need to know how many total wires you have and which terminals are being used on your current thermostat. At your convenience please contact us at (800) 633-3991 or at our Honeywell Home Facebook/Twitter account. - Maria
A:AnswerHi, this thermostat is compatible with single stage heat pumps and back up electric heat. Please feel free to reach out to us on Facebook/Twitter with a private message should you have any further questions. We look forward to hearing from you soon. -Paul
A:AnswerHi RP, thank you for reaching out with this question. This thermostat doesn't have sensor capabilities. Please feel free to reach out to us on Facebook/Twitter with a private message so that we can assist in finding a compatible device for your system. -Paul
A:AnswerYou can control the thermostats individually from the app, we don't currently have an option to group schedule the units. You might have this option with one of our supported 3rd party partners. -Joey
A:AnswerThe fan cannot be programmed independently. However, you do have the option to program the fan to run (Auto, On, Circulate) during the four programmed heating/cooling periods. -Joey
A:AnswerHi Noor, the app is free and does not require a monthly membership. If you have additional questions, feel free to reach out to us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi Gilboy, we will be happy to help you verifying the compatibility of this thermostat and your system. We would need to know how many total wires you have and which terminals are being used on your current thermostat, you can reach out to our tech support team at (800) 468-1502 or on social media. - Maria
A:AnswerHi CupertinoCA, if you remove the face plate to make any wiring changes we do recommend turning the power off for your system. If You are removing the face plate to check information from the back, taking a picture of the wiring or reset the Wi-Fi connection you don't need to turn the power off before but we do recommend changing the mode on the thermostat to Off before removing it. If you are not sure about something or need assistance with your device you can contact our tech support team at (800) 468-1502 or on social media. - Maria
A:AnswerHello, Im not sure if this will help you.
Make sure when you schedule that you are mindful of what mode you are in. Either "group days" for all the same settings for each day of the week or in "view individual days" mode which requires separate settings for each day. Also make sure the fan is not in circulate mode as this circulates only the fan every 15+- minutes and does not turn heat/cool on, a nice feature to prevent stale air or circulate wood heat. And, if you make a temperature change you must select "permanent hold" or it will set back to default temperature after a prescribed duration of which I am not sure.
I hope this helps.
A:AnswerNo, you will need to run a new wire from the C terminal on the thermostat to the 24-volt terminal at the HVAC system. If you require further assistance, contact 1-800-633-3991, or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerThe screen of the Honeywell Home Smart Color Thermostat will always stay lit unless the screen timeout is turned on and set to zero brightness. Hope this helps! -Jerry
A:AnswerYes, the Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity uses the Total Connect Comfort platform for remote management and works with the Resideo - Smart Home app. Hope this helps! -Jerry
