A:AnswerThe fan cannot be programmed independently. However, you do have the option to program the fan to run (Auto, On, Circulate) during the four programmed heating/cooling periods. -Joey
A:AnswerHi Noor, the app is free and does not require a monthly membership. If you have additional questions, feel free to reach out to us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi Gilboy, we will be happy to help you verifying the compatibility of this thermostat and your system. We would need to know how many total wires you have and which terminals are being used on your current thermostat, you can reach out to our tech support team at (800) 468-1502 or on social media. - Maria
A:AnswerHi CupertinoCA, if you remove the face plate to make any wiring changes we do recommend turning the power off for your system. If You are removing the face plate to check information from the back, taking a picture of the wiring or reset the Wi-Fi connection you don't need to turn the power off before but we do recommend changing the mode on the thermostat to Off before removing it. If you are not sure about something or need assistance with your device you can contact our tech support team at (800) 468-1502 or on social media. - Maria
A:AnswerHello, Im not sure if this will help you.
Make sure when you schedule that you are mindful of what mode you are in. Either "group days" for all the same settings for each day of the week or in "view individual days" mode which requires separate settings for each day. Also make sure the fan is not in circulate mode as this circulates only the fan every 15+- minutes and does not turn heat/cool on, a nice feature to prevent stale air or circulate wood heat. And, if you make a temperature change you must select "permanent hold" or it will set back to default temperature after a prescribed duration of which I am not sure.
I hope this helps.
A:AnswerNo, you will need to run a new wire from the C terminal on the thermostat to the 24-volt terminal at the HVAC system. If you require further assistance, contact 1-800-633-3991, or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerThe screen of the Honeywell Home Smart Color Thermostat will always stay lit unless the screen timeout is turned on and set to zero brightness. Hope this helps! -Jerry
A:AnswerYes, the Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity uses the Total Connect Comfort platform for remote management and works with the Resideo - Smart Home app. Hope this helps! -Jerry
A:AnswerHi warrenkisin, we will be happy to provide more information about this thermostat. Please feel free to contact our tech support team at (800) 468-1502 or on social media and provide more details of what you want to know, we are available 7 days a week. - Maria
A:AnswerHi, thanks for reaching out! Based on your RTH9585WF configuration, you can have the Emergency Heat option on your Total Connect Comfort application once connected and registered.— Charlie
A:AnswerHi Mike, this does work with a heat pump. If you have any additional questions, please reach out to our support team on Facebook/Twitter with a private message. Our hours: Monday - Friday 9 am to 6 pm CDT & Saturday - Sunday 9 am – 5 pm CDT. We look forward to hearing from you soon. -Jim
A:AnswerHi, thank you for reaching out with this. We would like to gather some more information on this to better assist. Please reach out to our support team on Facebook/Twitter with a private message. We look forward to hearing from you soon. -Jim
A:AnswerHi rw, you can name your thermostats different names as well as put them in different locations to keep them separate within the app. If you have any additional questions, please reach out to our support team on Facebook/Twitter with a private message. Our hours: Monday - Friday 9 am to 6 pm CDT & Saturday - Sunday 9 am – 5 pm CDT. We look forward to hearing from you soon. -Jim
A:AnswerHi OBonTheRiver, we currently don't have a thermostat compatible with a millivolt system. If you have any additional questions, please reach out to our support team on Facebook/Twitter with a private message. Our hours: Monday - Friday 9 am to 6 pm CDT & Saturday - Sunday 9 am – 5 pm CDT. We look forward to hearing from you soon. -Jim
