Hi there! It sounds like this could be a power issue. Please make sure that the wiring is correct and they are completely firm and secure inside of the terminals. Reset the circuit breakers and verify that the thermostat has a Common wire connected to the terminal 'C' to power up the screen. If you have any other questions, please feel free to call us at 1-855-733-5465. we will gladly continue to assist you. Thank you!

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Asked by 122312 7 years ago

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Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver-Front_Standard

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Hi there! It sounds like this could be a power issue. Please make sure that the wiring is correct and they are completely firm and secure inside of the terminals. Reset the circuit breakers and verify that the thermostat has a Common wire connected to the terminal 'C' to power up the screen. If you have any other questions, please feel free to call us at 1-855-733-5465. we will gladly continue to assist you. Thank you!
Answered by Honeywell Support 7 years ago
Sorry, there was a problem. Please try again later.