“Why does my thermostat continue to show waiting for update.I reset modem,disconnected power to thermostat, resubmitted postal address on my total connect??”
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Hey Bonehead! Thank you for bringing this to our attention! For your location address you can try to add or remove the +4 after your standard 5-digit zip code. If you are still unable to get the outdoor temperature to display on your thermostat, please call us so that we can gather information from your thermostat for further investigation. Our customer support is available at 1-800-468-1502. Please note that the outdoor temperature not appearing on your thermostat will not affect the operation of the thermostat. Thank you!
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