Questions & Answers
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Q: QuestionCan I change to windows 10 on this computer???
Asked by Rod.
- A:Answer Mine came with Windows 10 installed already. By the Geek squad.
Answered by VeronicaS
Q: QuestionWill this run off 12-13VDC? Whats the recommended VDC range for this? Looking for a windows or linux pc for off grid ham radio usage
Asked by Anonymous.
- A:Answer Thank you for the question. We suggest that you reach out to HP Support for assistance. While a 12-volt converter could work (in theory) in place of the AC charger for a 45-watt charger, you may notice that the efficiency is no more than 90%. Additionally, there may be issues with the warranty due to using an alternate power source. HP Support is better equipped to answer your question.
Answered by HP Team

Q: QuestionIs this laptop have hot spot built in
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Thanks for your question, this model does not have a built-in hot spot or mobile data. It will support WiFi.
Answered by HP Team

Q: QuestionWhat hdmi cable fits this?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello and thanks for asking. The HP 14-dq0052dx laptop uses a standard full size HDMI connector for video output.
Answered by HP Team

Q: Questionwhat is the cheapest pc I can get that will run Microsoft Excell and Pokerstars
Asked by tom.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Thank you for the question. Microsoft 365 (including Excel) will run on any of the HP Windows computers currently on the market. For Pokerstars, as system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations.
Answered by HP Team

Q: QuestionIs this a laptop or chromebook?
Asked by Woodstock.
- A:Answer Hello Woodstock and thank you for asking. The HP 14-dq0051dx runs Windows 11 Home in S Mode, so it is not a Chromebook.
Answered by HP Team

Q: QuestionDo this labtop have Windows 10 or11
Asked by Queen.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello Queen and thank you for asking. The HP 14-dq0052dx has Windows 11 Home in S Mode preinstalled.
Answered by HP Team

Q: QuestionDoes this computer allow opening an excel file without installing any additional software?
Asked by V.
- A:Answer Yes. Mine actually came with windows 365 already loaded
Answered by Princess
Q: QuestionI have a Chromebook now and am wanting a Windows to do some projects at work that I cant do on my Chromebook Is this a good choice or should I keep looking?
Asked by tmp1966.
- A:Answer Keep looking
Answered by LaquandraJ
Q: QuestionIs the laptop touch screen
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer No
Answered by EarlisS
Q: QuestionDoes this laptop have a Intel/AMD processor with OpenGL 4.4 / DirectX12 level GPU???
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Greetings from the Intel team. Thank you for your question. The HP - 14-dq0052dx Laptop comes with the Intel® Celeron® Processor N4120, which has integrated graphics (Intel® UHD Graphics 600) with OpenGL 4.4 / DirectX12 support. Integrated graphics is a GPU (graphics processing unit) built into the processor. For detailed information about the Intel® Celeron® Processor N4120, please visit: https://ark.intel.com/content/www/us/en/ark/products/197309/intel-celeron-processor-n4120-4m-cache-up-to-2-60-ghz.html Thank you for choosing Intel! Emílio_Intel
Answered by Intel team

Q: QuestionCan i play sims 4 on this computer
Asked by K.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer No, you will need something with 8-16 GB of RAM, probably more storage so you can save your game files and you’ll want a better graphics card.
Answered by Braulio
Q: QuestionCan this laptop handle emulation and can you plug a Xbox controller and use it on this laptop
Asked by Jr.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No way!! This laptop can barely handle loading a web page
Answered by KristinD
Q: Questioncan I download turbotax on laptop?
Asked by Anonymous.
- A:Answer Call tech support. It will only allow you to get something from Micro Soft play store. I tried following the instructions for an hour then called tech support. It wouldn't work for him either. After about 20 minutes he got that control off. Also it is just for the S model.
Answered by AnneG
Q: QuestionIs this laptop touch screen and does the keyboard light up I just wanna know thank you
Asked by Raven.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Unfortunately this laptop is not touchscreen.
Answered by JesusD
Q: QuestionCan I use my printer with this
Asked by Bear.
- A:Answer If your printer is compatible with the Windows 11 operating system, then yes it will work with this laptop.
Answered by HP Team

Q: QuestionCan the USB-C be connected to a docking station? I want to be able to use both my monitors by plugging in the docking station I own.
Asked by KateEBear.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Yes
Answered by Princess
Q: QuestionI purchased this laptop and it has Chrome OS Flex running system and not Windows 11 which is what I purchased. What am I missing here? Is Windows 11 now Chromes OS Flex? This runs as a Chromebook which is not at all what I was looking for.
Asked by Coach2024.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Reset your computer. Or Update all to Windows 11/10.
Answered by XanderA































