Questions & Answers
- Model:
- 14-es0033dx
- |
- SKU:
- 6535747
Highly rated by customers for: Speed, Touch Screen, Performance
Page Showing 141-147 of 147 questions
Q: QuestionPlease anyone has the size/measures of the package? And the weight of computer with its original package? For couriers ‘ requirements. Thanks
Asked by chechi.
- A:Answer Thank you for asking. The package dimensions of the Envy 14-es0033dx are 2.71 x 19.01 x 12 (inches). The package weight is 5.53 pounds.
Answered by HP Team

Q: QuestionHello, I see there are ample of review having battery issue, some say it drains in just 2 hours so what is the issue with it? I am about to buy this kindly help
Asked by Jay.
- A:Answer The battery life of this model is rated up to 9 hours and 30 minutes - this can vary drastically depending on what you're actively doing with your laptop. Searching for WiFi, using applications in the foreground, or having them running in the background can drain your battery, as well as system brightness settings and other computer settings that will alter how your computer's battery life lasts.
Answered by HP Team

Q: QuestionWhat Wi-Fi format does this laptop have?
Asked by LH.
- A:Answer This Envy 2-in-1 laptop has Wi-Fi 6E (2x2).
Answered by HP Team

Q: QuestionIs this processor ARM based, 64 bit or 32 bit?
Asked by Greenacres.
- A:Answer This Envy 2-in-1 laptop has a 64-bit processor.
Answered by HP Team

Q: QuestionI have had this computer almost a month and twice now it will not power on? I have plugged it in and held the windows button and the B key and no luck. That worked the last time. I may have to return this one but my daughter loves it when it works
Asked by Jamaicamom.
- A:Answer The windows key + b isn't how to power up a laptop that's been turned off. The power button is located on the top row of keys, one over from the far right. If it won't power up that way, you'll need to contact the HP support team so they troubleshoot the issue with you.
Answered by HP Team

Q: QuestionDoes the keyboard has light??
Asked by Ivanna.
- A:Answer No it does not. The only thing that lights up is a little dot on the power button, and the mute, no sound and caps lock to show they are enabled.
Answered by Sav14
Q: QuestionI’m having a hard time finding accessories for this - namely a hard case, keyboard cover, and screen protector - can anyone point me to the right place?
Asked by Anonymous.
- A:Answer Thank you for reaching out. We would recommend that you visit your local Best Buy for suggestions. The associates can recommend compatible solutions.
Answered by HP Team





































