A:AnswerIt's a black leather-type - so it goes with anything. The size is something you might consider. Great chair. my son moved out and it's now in his former office area. Love it.
A:AnswerI find the programs stay away from your upper neck. You will have to use the manual full body and keep moving it up to your neck. It will not stay up there even on manual. The same point will not go that high. Thanks
A:AnswerHi Gayle,
Try to unplug the power cord, wait 30 seconds, then plug it back in. If you still experience issues, such as error codes, please use the link below to reach us or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
A:AnswerIf the remote breaks there is no replacement remote available. The part number for the remote should be P-310100646-8... NO LONGER AVAILABLE. Good luck if you're outside the warranty like I am.
Take it back.
A:AnswerIt just goes down either side of your back, just beside where the rollers do their work right down the middle. I love it. I always turn it on. It feels great. I don’t believe at this point the heat turns on unless I’m in a massage. I’ll have to read the manual and see because that would be really nice and just to lean back and turn on the heat.
A:Answerthat’s another point of failure that consistently renders this junky chair useless.
Don’t expect any help from Insignia, maker of defective products— or Best Buy— even if you pay the $200 rip-off they call “Total Tech.” This chair is junk but Best Buy’s gonna keep yer money. never been treated anything like this by any company, ever. I’m extremely laid back but I don’t want anymore good people throwing away their hard earned money on this 200 lb paperweight.
A:AnswerIf the remote breaks there is no replacement remote available. The part number for the remote should be P-310100646-8... NO LONGER AVAILABLE. Good luck if you're outside the warranty like I am.
A:AnswerIf the remote breaks there is no replacement remote available. The part number for the remote should be P-310100646-8... NO LONGER AVAILABLE. Good luck if you're outside the warranty like I am. RUN AWAY.
A:AnswerIf the remote breaks there is no replacement remote available. The part number for the remote should be P-310100646-8... NO LONGER AVAILABLE. Good luck if you're outside the warranty like I am. RETURN IT AND RUN AWAY.
A:AnswerDo not use this product for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and shorter life. Should this occur, discontinue use and allow the unit to cool before operating.
