“My remote is working to adjust the position of the chair but the screen will not turn on when hitting the power button and no other functions are working.”

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• If the remote breaks there is no replacement remote available. The part number for the remote should be P-310100646-8... NO LONGER AVAILABLE. Good luck if you're outside the warranty like I am. RUN AWAY.

  Answered by 200lbpaperweight 3 years ago

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• Hi there! Please make sure to connect properly the remote cord to the massage chair. Insignia Support Angela

  Answered by InsigniaCustomerSupport 3 years ago

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