Questions & Answers

1-10 of 72 Questions
  • Question
    I got one installed yesterday, sound & look much better than the previous models. But can't get the Apple car play to work. Any tips?   (2 Answers)

    By Mike August 14, 2016.

    Answers
    • Best 
      Answer

      Make sure that "carplay" is turned on in your iPhone settings. Also make sure you have the latest firmware for the JVC head unit. Updated firmware can be found here.... http://www.jvc.net/cs/car/firmware/2016/kwv820bt/

      By JVCGUY September 17, 2016.

    • Question
      I have a 07 Envoy, when i turn my car off the stereo stays on until i open my door. If i have this unit installed, will my truck still do this?   (3 Answers)

      By rbennett February 24, 2017.

      Answers
      • Best 
        Answer

        Yes it will!

        By vinnie01 February 26, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does this have a bass jack on the back & dose it come with a remote?   (2 Answers)

      By THEIMAN May 6, 2017.

      Answers
      • Best 
        Answer

        comes with remote and it has a p;ug in for sub woofer

        By Mary May 7, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Will this allow play back of dvd movies along with mp3//flac dvd data discs?   (1 Answer)

      By wokbelly October 30, 2016.

      Answers
      • Best 
        Answer

        Yes, this receiver will play these discs.

        By CommunityAnswer October 30, 2016.

      • Question
        Does it has built-in GPS?   (4 Answers)

        By gsa2016 December 20, 2016.

        Answers
        • Best 
          Answer

          The CarPlay system connects to your Apple device and gives you complete control over the apple map App through the view screen. It works very well… The only problem I have with the unit is this: I prefer Google maps (not Apple Maps) and no google apps are supported. There are no other GPS services that are supported through the system.

          By MrBat December 21, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Do the Best Buy have installation service for this one?   (2 Answers)

        By Quiel October 1, 2016.

        Answers
        • Best 
          Answer

          Yes, Depending on the vehicle, Best Buy can easily install this model and have it sounding great in no time. Check with Best Buy store for details

          By JVCGUY October 4, 2016.

        • Question
          I have a 2010 town and country all I need is Bluetooth/back up camera/dvd connection to rear dvd players and Sirius hookup can this unit work for me   (0 Answers)

          By Martin September 7, 2017.

        • Question
          will this stereo utilize the apply car play totally on bluetooth or does it require a direct connect to take advantage of this? Also, if it does have the direct connect, will it charge my iphone?   (2 Answers)

          By Anonymous May 11, 2017.

          Answers
          • Answer

            Connecting to Carplay requires a direct connection from cables that are provided. The connection has female USB connections for your lightning or other Apple cords. This will also charge your phone. Think only highend models have any Carplay bluetooth connection.

            By JimJudy September 18, 2017.

          • Question
            My radio keeps resetting while playing and if it does it several times in a row i get a "startup error" message. The only way to get rid of the message is to turn the car completely off and remove the key from the ignition.   (1 Answer)

            By Sharon31318 May 5, 2017.

            Answers
            • Answer

              I am having the exact same problem. We replaced the stereo but the problem remains. We rewired directly to the fuse panel and the problem remains?!? Please help!

              By 2004Explorer August 20, 2017.

            • Question
              Is this compatible with a 2010 Jeep Wrangler Unlimited?   (2 Answers)

              By TC May 4, 2017.

              Answers
              • Answer

                Yes I believe so you may need a install kit infact you probably will

                By Thegr811974 May 4, 2017.

                • Verified Purchaser
                • My Best Buy® Member

            Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions