Questions & Answers
- Model:
- WKE100HVA
- |
- SKU:
- 6451030
Q: QuestionHi for this to be Electric can I just plug it in and start to wash
Asked by Navy.
- A:Answer Thank you for reaching us regarding LG WashTower. No, to use the LG WKEX200HBA WashTower, you need to install it properly. It must be connected to both water and electricity before you can start washing. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIf the washer or dryer alone needs repaired, does the entire system fail?
Asked by AW.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hi, there. Great question! The LG Wash Tower (WKE100HWA) model is similar to a stacked washer and dryer set, where if one component fails, the whole unit must be replaced since the washer and dryer are integrated and not designed to be replaced individually. For more questions and concern, please reach out to us on social media @LGUSSupport. ^Juvy
Answered by LG Digital Customer Care

Q: QuestionDoes this use one electrical plug or two? Will it run on regular 110 current? Thank you. R.
Asked by Randysfo.
- A:Answer This needs a 110 outlet for the washer part and a 30 amp 220 dryer outlet. Both required
Answered by Anonymous
Q: QuestionCan the doors on the stackable be switched so that they open on the same side?
Asked by Suzanne.
- A:Answer Thank you for your interest in the LG WashTower. The doors on the LG WKE100HVA stackable laundry center can be switched so that they open on the same side. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIs the dryer vented or ventless?
Asked by Karwill.
- A:Answer Thank you for your interest in the LG WashTower. No, the LG WKE100HVA WashTower has a vented dryer, not a ventless dryer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
Answered by LG Digital Customer Care

Q: Questionstupid question i know but does it come with the power cord
Asked by ydc.
- A:Answer I had the same question and it all depends on you. If you purchase the installation package with bestbuy ( dont know how it is called), they will install and connect your appliance. If you do like I did, no instalation package, you will need to buy the power cord for the dryer( the washer comes with power cord attached). You can buy at homedepot for around $30. The power cord type will depend on the socket you have in the wall.
Answered by lgcalwgari
Q: QuestionIf the washer breaks down will the dryer still work and vis versa?
Asked by gjo.
- A:Answer Yes, you can still use the dryer and vis versa as they both have seperate power supplies.
Answered by ChristopherS
Q: QuestionHow many pounds of clothes wash this washer?
Asked by Anonymous.
- A:Answer I wash my king comforter inside
Answered by Kevinyru
Q: QuestionWhat do you do if the Dry Level isn't working. I set the level of dryness and then it estimates a time and then when it's over, the clothes are not dry. This initially worked but somehow the sensor stopped working? I now have to use the Time Dry only.
Asked by TomA.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Clean out the exaust tube . Any blockages will cause this error.
Answered by CharlesT
Q: QuestionIs the dryer ventless?
Asked by Mim.
- A:Answer No. Needs an outside vent.
Answered by Appliance
Q: QuestionDoes this washer and dryer need to be stacked? Can it be used side by side? What sides do the doors open? Will have dryer on left and washer on right?
Asked by Lilly.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- A:Answer Hi there! Thank you for your questions about the WKEX200HGA washer and dryer. This model is designed to be versatile, so it can be used either stacked or side by side, depending on your space and preferences. If you choose to place them side by side, the dryer door typically opens from the right, while the washer door opens from the left. This configuration should work well with the dryer on the left and the washer on the right. If you have any more questions or need assistance with installation options, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help! Thank you for reaching out! —Avril
Answered by LG Digital Customer Care

Q: QuestionWill they take my old machine?
Asked by Lg.
- A:Answer Siii cuando yo hice mi contrato de la lavadora LG de una vez apuntaron q iban a llevarse la vieja lavadora,ellos te la llevan
Answered by Anonymous
Q: QuestionDoes washer sense load size to save water
Asked by Pa.
- A:Answer Thank you for your interest in the LG WashTower (WKE100HVA) model. The LG WKE100HVA washer is equipped with innovative technologies that include a water level sensor to detect the amount of laundry in the drum. This sensor allows the washer to adjust the water flow and increase the amount of water used during the wash cycle, ensuring a deeper clean for your laundry. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan you wash a king size comforter in this model?
Asked by Deb.
- A:Answer Thank you for your interest in the LG Washer (WKE100HVA) model. Yes, this model, a combination washer and electric dryer, has a capacity of 4.5 cubic feet for the washer and 7.4 cubic feet for the dryer. This capacity is suitable for washing a king-size comforter. You can download its owner's manual through this link: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Juvy
Answered by LG Digital Customer Care

Q: QuestionWhat year model is the wke100hva
Asked by Anonymous.
- A:Answer Thank you for reaching us regarding LG WashTower. The LG WKE100HVA and WKEX200HBA models were released in 2021. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionI just got my new unit 2 days ago and it is very loud when it spins and also shakes the whole unit. Is there anything wrong with the unit?
Asked by Sam.
- A:Answer Hi there, Sam. Thank you for reaching out about your new LG WKEX200HBA unit! It's concerning to hear that it's loud and shaking during the spin cycle. This could indicate an issue with the load distribution or installation. First, ensure that the washer is level by adjusting the feet to make sure it's stable. An unbalanced load can also cause excessive noise and shaking, so try redistributing the clothes evenly within the drum. If the problem persists after trying these steps, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience! —Avril
Answered by LG Digital Customer Care

Q: QuestionFor the Dryer, how much energy do you save on Energy Saver compared to Normal on the Dry Mode setting? Does it use 3/4 the amount of energy? 1/2 the amount of energy? Thanks!
Asked by Mike.
- A:Answer Thank you for your answer! It sounds a little like 30% is for the dryer in general, so if the 30% is for the energy saver, then wouldn't the normal setting STILL be better than a regular dryer, since it's recycling the hot air, so that the comparison between the normal and energy saver settings is more like a 15% or 20% difference?
Answered by Anonymous
Q: QuestionCan I use a credit card reader to charge per wash?
Asked by Bigpaw.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hi, there. Thank you for your interest with the LG WashTower model WKE100HWA. This model is intended for residential use only. If you are looking for a laundry appliance that can use a card reader to charge per wash, you can visit this link to check out our commercial laundry appliance: https://www.lg.com/us/business/commercial-laundry. ^Danee
Answered by LG Digital Customer Care

Q: QuestionCan this be connected to a sink for water input and output?
Asked by bbldog.
- A:Answer It could but it has a hot and cold inlet you would need to buy an adapter to seal the second inlet
Answered by Kevinyru
Q: QuestionWe are interested in purchasing this however have a question around the center control panel being for both the washer & the dryer. If there is an issue with the control panel, can it simply be replaced on its own as a separate part?
Asked by candiedwildflowers.
- A:Answer I believe so as this component appears to be detachable.
Answered by Flow
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