“My washing machine turns and functions. My dryer will not turn on (no power) I had it professionally installed.”
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Hello there, MichaelL. We understand your inquiry about your LG WashTower WKE100HVA dryer not turning on, especially after a professional installation. We understand your inquiry, and this is certainly not the experience we want for you. Since the washer is functioning, it confirms that the unit is receiving power. When a dryer does not turn on, the most common causes are a power issue specific to the dryer's circuit or a safety feature that is preventing it from starting. Here is a troubleshooting step you can try: Check the circuit breaker: Electric dryers use two circuit breakers, while gas units use one. Confirm both breakers for the dryer are in the "on" position. If they are not, you can try turning them off for 5 seconds and then back on. https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/6451030.p?skuId=6451030 If the issue persists, we would like to assist you further. Please send us a private message on Social Media @LGUSSupport with your model and serial number. Our team will be more than happy to explore a possible solution. We appreciate your patience. —Renzo
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