A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerYes, both the electrical and gas dryers require venting. The gas dryer has to be vented outside. The total length of flexible metal duct must not exceed 8 ft. (2.4 m).Please see page 19 for assistance with venting the dryer. The manual can be downloaded from the support page at https://www.lg.com/us/support/manuals-documents?customerModelCode=WKGX201HWA&csSalesCode=WKGX201HWA.ABWEEUS&category=CT10000012&subcategory=. ^Daphane
A:AnswerThis unit has sensory drying. It also has the option for Time Dry. You can to manually select the drying time, from 20 to 60 minutes, in 10-minute increments. ^Daphane
A:AnswerIf a drain pan must be used, take extra care to follow the instructions provided with the drain pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drain pans and failure to properly level the appliance may result in increased vibration and noise during operation. ^Daphane
A:AnswerIn the Installation Manual (see link on this website in the "Overview" section) there is a drawing of the back of the unit showing the location of the electrical, gas, dryer vent and water connections.
A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HGA) model. The LG WKGX201HGA Gas Tower needs two separate 120V, 60Hz, AC-only electrical outlets, one for the washer and one for the dryer. Don't plug both into the same circuit. If you don't have two outlets, use a power strip surge protector or outlet tower to add more outlets. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HGA.AGGEEUS. ^Cris
A:AnswerHello there. Thank you for reaching out. Different Cycles set have different wash cycles. LG Front Load Machines Specifically: Normal 58 minutes Delicates 34 minutes Bright Whites 75 minutes Towels 73 minutes Small Load 50 minutes *Check manufacturer's website for specific times for your individual machines load run times. `Jai.
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerYou will need the hot and cold hoses and a power cord for the dryer. The dryer has its own terminal block that must be connected to a separate 240VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). Electrical service for the dryer should be of the maximum rate voltage listed on the nameplate. Do not connect the dryer to 110, 115, or 120-volt circuit. Please contact Best Buy customer service at (888) 237-8289 for information regarding their haul away policy. ^Daphane
A:AnswerThe disassembly instructions only show how to separate the dryer from the washer for shipping, not on how to get to the gas orifice inside the dryer for replacement.
A:AnswerI am sorry, the measurement you are requested is not a published specification. Customer support may be able to offer further assistance. Please reach out to our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team. ^Daphane
A:AnswerI am not sure about that, no guidance is offered in the manual for this issue. Please seek help on the LG Community Forum at https://lgcommunity.us.com/. The LG Community Forum is a great resource for getting help from other LG customers. ^Venette
A:AnswerPlease see the Spec sheet for complete dimensions for model WKG101HVA, https://files.bbystatic.com/y56WiPY5HdIc03O6VK0qkA%3D%3D/Spec%2BSheet. ^Daphane
A:AnswerClosets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm2) must be installed no lower than 6 feet above the floor. One lower vent opening with a minimum opening of 24 sq. in. (155 cm2) must be installed no more than one foot above the floor. Install vent grills in the door or cut down the door at the top and bottom to form openings. Louvered doors with equivalent ventilation openings are also acceptable. NOTE • There should be at least a little space around the appliance (or any other appliance) to eliminate the transfer of vibration from one appliance to another. If there is enough vibration, it could cause appliances to make noise or come into contact, causing paint damage and further increasing noise. • No other fuel-burning appliance can be installed in the same closet as an appliance. ^Daphane
A:AnswerThere is not a no heat (fluff) setting. Temperature settings range from: Low > Medium Low > Medium > Medium High > High and dryness level: Damp > Less > Normal > More > Very. ^Daphane
A:AnswerThe BTU Rating is of this dryer is AGA-certified for elevations below 10,000 feet. The BTU Rating of dryer model WKG101HVA is 20,000 Feet. ^Daphane