A:AnswerHi! To save on electricity, this unit is turned off automatically depending on the media if there is no button operation for about 20 minutes when not playing back (such as when paused or displaying the menu, displaying still pictures, etc.). -C
A:AnswerHi! This unit is capable of checking the firmware automatically when connected to the Internet via a broadband connection. When a new firmware version is available, a message will pop up, displaying information on the new update. However, if the unit is not connected to the internet, the latest firmware version can be downloaded from the following link https://av.jpn.support.panasonic.com/support/global/cs/bd/download/ub420/ub420_us.html -G
A:AnswerWe would be more than happy to look into it further. Please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M
A:AnswerAbsolutely. I have a number of 3D titles and the Panny plays them without issue. Just make sure your TV and the player are set up properly and sit back and enjoy.
A:AnswerThank you for your question. You need to connect the HDMI cable to the Blu-Ray in the Video Out port and the other end needs to be connected to the TV in the dedicated HDMI port.
A:AnswerThank you for your question. We always strive to provide high quality product to our customers. For any assistance regarding Panasonic units, please feel free to contact us: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
A:AnswerThank you for reaching out to us. Please reach out to our support team via chat for assistance regarding this situation: shop.panasonic.com/contactus.