A:AnswerThe Sound quality is fine, I have purchsed this product and used it for 3 weeks so far, longest lasting batter ever I have had on a headset literally had it last 2 whole days no charging after 8+ hours of playing games and the headset finally told me that the battery has decreased to Medium at 16 hours. Sound quality is also really good when after downloading Dolby Atmos, made a significant difference in sound quality. Dolby atmos is the defining product that makes this headset mediocre to excellent
A:AnswerVery easy. The Mic goes up and down, if you push it all the way up it automatically mutes it and gives a chime to let you know. When you un-mute (lower Mic),a chime occurs to let you know you're now on audio. So very easy.
A:AnswerCheck your bluetooth settings. If you have a bluetooth connection set up, remove it. Ihad one connecting and it was overpowering the connection with the adapter. Deleted it and worked perfectly.
A:AnswerAlso, there is a switch on the back of the usb receiver that allows you to select Xbox or pc. Make sure you have selected the correct option for you application.
