“Can y’all repair a right part of the headset the sound because it doesn’t work?”
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Hello! We're sorry to hear you're experiencing audio issues with your headset. If you're only getting audio on one of the ear cups, please make sure that the 3.5mm jack is plugged all the way in. We also suggest you to test the headset with a different device like a mobile phone to isolate the cause of the issue. If possible, you might want to try using a different 3.5mm auxiliary cable to verify if the issue is related to the cable. If that is the case, the manufacturer might have some spares at the warehouse. If the issue persists, most likely it has an actual problem and it is best to replace the whole unit. This model includes a one-year warranty from date of purchase. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-855-765-7878
Sorry, there was a problem. Please try again later.Check to see if the cord is fully plugged in
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