A:AnswerI have one for front and side door and wireless. Very simple. Even being out of state you are notified. The battery should last 6 months then you just remove and charge with usb. I also bought the chime pro in case my internet doesn’t work.
A:AnswerHello Tommy,
Great question. The Ring Video Doorbell can only be connected to an AC transformer. DC is not supported. The Ring Doorbell can directly to a low voltage 8-24V AC transformer.
Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/205180710-How-to-Connect-Your-Ring-Video-Doorbell-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-. Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/. Thank you, Jamila at Ring.
A:AnswerHello,
Great question. Once you've set up a device in your Ring app, you'll be the sole account owner. As the account owner, you have control over all of the settings on your Ring devices. If you want to use multiple electronic devices (tablet, another phone, etc.) to control your Ring devices, download the Ring app onto the additional devices and use the same login and password you use to log into the Ring app.
Please see our help center article for more information:https://support.ring.com/hc/en-us/articles/211018223-Allowing-Access-to-Shared-Users-and-Controlling-Ring-Devices-with-Multiple-Electronic-Devices. Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/. Thank you, Jamila at Ring.
A:AnswerHello,
Great question. The Ring Video Doorbell is a battery powered doorbell but can also be hardwired. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information.
If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/.
Thank you, Jamila at Ring.
A:AnswerHello,
Great question. The Ring Video Doorbell does not work with my IQ Panel 2Plus. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360026250452-Works-With-Ring-Compatible-Devices. Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/. Thank you, Jamila at Ring.
A:AnswerHello Lean1,
Great question. Yes, the Ring Video Doorbell 2020 is wireless. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information. If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/. Thank you, Jamila at Ring.
A:AnswerHello Anona,
Great question. The Ring Video Doorbell 2020 comes with the following:
Ring Video Doorbell (2020 Release)
Micro USB Charging Cable
Mounting Bracket
Installation Tools and Hardware
User Manual
Security Sticker
Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360041190711-Ring-Video-Doorbell-2020-release-Information. If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/. Thank you, Jamila at Ring.
A:AnswerHello.
Great question. This is a battery operated doorbell with a hardwired capability. Your Video Doorbell (2020 release) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to 8 hours to fully charge depending on whether the USB cable is plugged into a USB port or into a wall outlet. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360040764472-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2020-release-. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila at Ring
