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You have to hold the button down that shows the *Sound. This will turn it off and on. Hope that helps!
Sorry, there was a problem. Please try again later.Hello Nina! I would feel the same way if that happened to me, I'd like to help you with that. In order to silence this sound that the unit does, you only have to press the Extra Rinse button and hold it for 3 seconds until the Sound Symbol on the control panel gets illuminated. If you don't see any changes, feel free to contact Samsung Customer Support via: LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support Facebook Messenger: http://m.me/samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Toll-free calling: 1-800-SAMSUNG >Rafael
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