Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

We purchased all new Samsung appliances when we moved to our new home 6 months ago and I was very excited about this washer after seeing the positive reviews. After 6 months of using it 2-3 times weekly, I can no longer give it the benefit of the doubt. I’m not impressed by this machine and it has me missing my old Whirlpool with an agitator. Despite the large capacity of this washer, it does not handle large loads well: it frequently becomes unbalanced (and takes an excessive amount of time to correct itself) and I have found undissolved detergent pods stuck to clothing in several larger loads of laundry. (Note, these “larger loads” are not cram-packed into the machine, rather they fill the machine about 1/2 to 2/3 full.) Tonight I did a load of laundry and found a lighter weight item was partially dry at the end of the cycle. I can only suspect it floated near the top and the lack of agitation prevented it from getting pulled down into the tub. (No, it wasn’t “spun dry” by the spin cycle as some other reviewer claimed happened with his machine. It just didn’t get wet or washed.) It defeats the purpose of having a nice fancy machine if I have to re-wash a load of laundry at least once every 2 weeks due to the machine’s shortcomings. Other drawbacks I wish I’d considered: 1) Cannot manually select water level/“override” the high efficiency smart sensor to use more or less water if desired. This would be useful for very small delicate cycles for presoaking before washing. 2) User has decreased control over the cycle settings; on several of them, you’re unable to select your desired water temperature or spin speed. 3) the washer is quite tall. I’m 5’5” and must use a small step stool to get into the bottom of the drum to fish out socks/ small items. I probably wouldn’t mind this if the machine managed loads of laundry in keeping with the size of the washer! Unfortunately, I feel like I’m stuck with this hunk of metal that functions, but doesn’t function up to par. This machine (combinned with the performance of a couple other new Samsung appliances we got) makes me wary of purchasing Samsung in the future.

I bought this washer and matching dryer about 3 weeks ago. I was nervous about it due to all the negative reviews about not using enough water. I'm glad I ignored the hype. So this is the process. After loading the washer the 1st thing it does is spin the drum to weigh the load. That determines the amount of water used. I believe it also spins to even out the load as well. After that the drum spins while spraying water. When the water stopped spraying I had to stop the cycle and open the lid (the lid locks during operation) to see what was going on. The machine runs so quiet I didn't know it was running. All the clothes were wet but definitely not covered with water. I thought all the hype was true, this is ridiculous, so on and so forth. But after a few minutes it stopped running. It shimmied a little bit. Then spun a little bit. And then added more water. So now after about 20 minutes from when the cycle started I looked back inside and the water level was perfect. The cycle went back to washing. The spin cycle is pretty impressive. It spins fast! The washer uses "VRT" which is Vibration Reduction Technology. During the spin cycle the washer shakes and shimmies but if you're not standing there looking at it you'd never know. I converted a second floor room to a utility room and the floors aren't like heavy duty so I was worried about a spinning washer making noise downstairs. Not the case at all. There is no vibration what so ever. I even washed a comforter which really shook as it spun and there was still no vibration. I noticed after 1 wash some of the T shirts I pulled out were half dry. Kinda like it proved the point of some of the negative reviews on lack of water. What happened was the washer spun so fast that it dried parts of the T shirt. I know for a fact because I checked the load earlier to make sure the water level was high enough and it was. So to anyone considering this washer I say GO FOR IT! You won't be disappointed.

I hate writing reviews, but I feel like I have been duped into buying this garbage and want to protect other consumers. In August 2016, my now husband and I bought this dryer, along with its matching washer. I specifically chose a Samsung product because my family has always had great luck with Samsung. Fast forward to October 2017 (literally 1 month after the warrantly expires) and this dryer starts making an awful and consistent squeak. After hours of research, I find this is common in ALL Samsung dryers and, if not repaired, could lead to the dryer seizing. I call Samsung in a panic due to the 260ish looming repair bill, and they agree to cover the parts. I didn’t realize the parts only costed like 15 bucks!!! What a raw deal! The man who repaired it was very kind, though, and we moved on (believing the dryer would no longer be a problem). Not so... not 6 months later, and the constant squeak from their shoddy bearings is back! I call Samsung again, livid, and they finally agreed to cover the entire cost of the new repair after hours spent arguing on the phone. However, I was told this would be the last time they would offer any support. I thought it would finally be fixed and at least last another year or so. Guess what, the squeak is back again, along with a really great scraping/grinding sound. Guess we are footing the bill on this? I wanted to love this dryer, but having to repair it every 6 months when we’ve only had it 28 months is RIDICULOUS! Purchasing the Best Buy extended warranty would have likely saved us hundreds! Additionally, just found (through my own research) that the washer we purchased has been recalled (happened literally 2 months after we bought it) due to the top blowing off and injuring people. Samsung NEVER contacted us and therefore risked our safety. UNBELIEVABLE. Now we must determine how we will move forward from here with a very unsafe washer and a dysfunctional dryer. I once loved this company and their products, but now I am just so disappointed! Please beware!

This Samsung washing machine was purchased the beginning of October 2017. So our old Samsung front load washer was starting to kick the bucket after about 8 years of use. I was away on business when my wife called frantic that the washing machine wasn't working. I did some research and finally landed on this top loader by Samsung because we hated the front load machine that broke. I ordered online for in store pickup since we needed a new one sooner than the delivery date. Wife picked it up with some help from her brother and they had it installed without issue after moving a few things to accommodate the washer / dryer being side by side now. Within hours after I heard they put the new one in my wife was calling overjoyed with the performance and the size of the new washer. It's quieter than our old one which also featured the quiet drive tech and vibration reduction. Wash cycles are comparable, haven't noticed it taking any longer than the old washer, still uses the same little tune when a wash is done which I guess is nice since the dryer does the same tune. This new washer has more cycles and from the specifications seems to be more power efficient - also a plus. As for the cons, well if you're on the shorter side be prepared to do some created moves to reach the bottom of the washer drum. Me and the wife are both over 5'-11" and we have no problems but I could see shorter folks needing to keep a step handy. Another con is occasionally (but very rare) the drum is loaded in just the wrong way so that the washer is incapable of balancing the load. One of two things will happen, you will either be summed by the washer via an error code and chime or if you're unlucky the wash will just seemingly be taking forever. At this point you only save yourself time and money based on how lazily contented you are on the couch to bother to get up and go investigate. This has only happened twice since our purchase and was simple to correct through better habits in loading the drum. In summary this is a great washer that does it's job as I would expect. It cleans our laundry well and is more efficient and easier to maintain than our older Samsung front loading washer. At the current sale price of $499 this is a steal. We paid a little more just over a month ago and it was still a great buy - though I wish I could still qualify for the price guarantee! haha.

Bought and had installed the Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer Model # WA50M7450A in White about 3 weeks ago as my Samsung front loading washing machine died after 5 years of use. Now grant you we are a family of 5 and the washing machine was in use many times during the course of the week. After much research and believe me there are a lot of opinions good and bad on every machine out there I knew I wanted another Samsung and I most definitely wanted a top loading machine this time around. My old front loading machine was a real pain in the neck, When taking out the washed clothes they often fell on the floor along with smaller clothing items getting caught in the rubber gasket that lined the inside of he washer. This gasket ripped twice which caused leaking and both times had to be replaced at my expense, because naturally it was after the purchased 3 year extended warranty expired. But I digress. This new washing machine may not have as many cycles/settings as my old Samsung machine but quite frankly I only used but a few of them and this new machine has more then enough cycles/ settings for all my needs and daily use. One noticeable excellent feature of my new Samsung is how huge the inside drum is. I can literally fit my thick king size comforter with no problem and it comes out beautifully and with ease. Hey even though the inside is cavernous the washing machine adjusts itself accordingly to what ever size load you need to get washed, I would suggest reading the manual so you get familiar with the settings. To be fair I only had but 1 minor incident with this machine and that was when my son just threw in a weeks worth of his clothes without distributing it around the drum causing the load to become uneven during the spin cycle. The machine indicated a code which the manual explained and once the clothes were distributed evenly - NO PROBLEM. Keep in mind this only happened one time - familiarize with the machine - read the manual. In a nutshell I am very happy with my new Samsung washing machine and hope to have it for a long time. I would suggest, from my experience, to purchase the 5 year warranty because it really is less expensive purchasing it from the beginning then paying a fortune on any repairs in the future. In my opinion this washing machine is worth the money. Good luck and may you be happy with whatever washer you purchase.

I HATE, I mean LOATHE this machine. This thing has needed non-stop pampering from day 1. If you have time to wash super small loads of things that are all equally the exact same size...then maybe this machine will work for you. I have had it for 2 weeks now and am returning it tomorrow. It constantly has an error code pop up, usually having to do with load balance. When this happens it continues to fill and empty, fill and empty with water for hours. Then sometimes, you don't even get a error code, but it just seems to freak out and run forever. Tonight for example- I did a medium size load of towels. Well that sucker has been trying to wash them now for 4 hours. I finally got sick of it and went to release the lid lock... but it is frozen. I have hit pause, turned it off and on, nothing...darn door won't unlock. It is so sensitive & unpredictable, this thing has added hours of extra work to my life. So now I have a load of laundry locked in a washing machine full of water...who needs that kind of headache from a brand new washer? Also, I have short arms. I can never reach things in the bottom of it after a wash. I have to stand on a chair and hang half of my body inside the machine to get the items on the very bottom. It is a nightmare. I can't wait to get a machine that doesn't remind me of an angsty, moody teenager

This washer is really big! I love it, except that I'm short- just shy of 5'2, so everytime I need to switch a load, I have to use a stool and literally hang my body over the edge and into the washer to get my clothes out! It's actually quite comical, but really it's a pain. I did realize this would be a problem when we picked it out, but still...please take this into consideration if you're vertically challenged, as I am. This is the only reason I gave it 4 stars instead of 5. Otherwise, it's a great washer! My clothes seem very clean when they're done. There's different wash cycles to suit every type of clothing/bedding you'd have. And it holds A LOT. We have a family of 5, and capacity was very important. This machine certainly fits the bill. As an added bonus, it plays a lovely tune when the cycle is finished. The first time I heard it, I was like....what the heck IS that?? When I realized it was the washer, it made me chuckle. I've read some people find it quite annoying, but I actually enjoy it. It's pretty long which is nice because I can hear it throughout the house so I never miss the end of the cycle. I don't think it washes any quicker than my old machine, but that's ok for me. Another thing to note is that it doesn't have an agitator in the center so you have to kind of push the clothing/bedding around the sides just so it isn't completely covering the center. I don't find this to be a problem at all, but it is another factor to consider. Overall, I am happy with this product and I would recommend it!

We bought a house and within 6 months needed to replace the washer that was left here. Anyway, we went to Best Buy and found an excellent washer and even bought the dryer. The washer is so quiet compared to any other unit we have owned. The washer is so much bigger inside. My wife laughs at how she practically climbs inside to get the laundry, At first we noticed that the washer wasn't filling up with water, but after reading the documentation more in depth, we found that the washer senses the right amount of water required for each load! Amazing! We own horses and wash the horse pads, blankets, wraps, etc. and this unit handles them with ease. The unit also has a freshen/clean cycle that really works, keeping the washer clean. Some of our clothes, like jackets are waterproof and the washer has a setting to wash them without removing the waterproofing. It WORKS. Basically, this washer works. It does what it's supposed to but much better and more efficiently than any washer we have owned. I am sure that there are other washers out there that cost a lot more, but I couldn't imagine the need to with all the capabilities, ease if use and efficiency this washer has provided us. Oh and you can actually use your phone to monitor/use this washer also. Convenient if you don't want to be in proximity of the washer but know when it's done. Or maybe you want/need to delay the cycle. We haven't used the phone app yet, so we can't comment on that, yet.