A:AnswerHi Meself! When pressing the Sound Control button on your Soundbar remote (looks like a gear), you will be able to select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range. If you are still unable to adjust the volume, please contact Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week. ^Tim
A:AnswerHi Sabvre! Thank you for inquiring about our 2021 SWA-9500S Rear Speaker Kit. The SWA-9500S Rear Speakers are compatible with the following 2021 Samsung Soundbars: HW-Q700A, HW-Q800A, and HW-Q900A. The 2020 HW-Q900T Soundbar is compatible with the SWA-9000S Rear Speaker Kit. Should you need assistance or have further questions, please call us at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week. ^Gina