“Why doesn't it work with my pixel XL? Why can't I get the firmware to update?”

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• Hi Macgyvur, Follow the online update instructions carefully. Go to Drivers and Software. Make sure the update folder is in the root directory of the USB storage device. Try to download the update on a different USB storage device. Reference link: https://www.sony.com/electronics/support/articles/00183942 https://esupport.sony.com/US/p/select-system.pl?DIRECTOR=DRIVER Regards, -David

  Answered by SonyListens 7 years ago

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