Questions & Answers

21 Questions & 47 Answers
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  • Question
    I can't find anywhere whether this receiver has HD radio, and the rumors are that it doesn't. is this correct?   (2 Answers)

    By JJDD December 7, 2016.

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      Answer

      No, it does not have HD Radio, nor is it XM/Sirius ready.

      By Anonymous December 8, 2016.

    • Question
      How good is the connectivity with Iphone7 ?   (2 Answers)

      By Anonymous January 2, 2017.

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        Have it installed in my Jeep. Connectivity with iPhone 7 via USB works perfectly. The deck automatically switches to CarPlay when plugged in. There is a noticeable difference between the sound quality when it's playing a song via Bluetooth and when I plug in the USB port. That said Bluetooth works well on its own but it does not support CayPlay via Bluetooth.

        By 16JeepJKU January 3, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      My Sony XAV-AX100 receiver does not keep time accurate on its own - it seems to need a smartphone even for the clock. Clock drift is very bad when not connected to a smart phone - drifts up to 11 hours off. Factory reset didn't work. Solutions?   (3 Answers)

      By UltimateLuddite January 24, 2017.

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        I just installed, this unit and also having a problem with the clock. In the settings, I turned off the "Clock Time" As per the owner's manual this uses RDS data to control the clock. The clock still appears, but now set based on the manual input. Try it and let me know.

        By BeFitNow March 4, 2017.

      • Question
        Does this unit feature any inputs, such as aux. or usb? I don't need a CD player but, prefer to access most of my music collection via a thumb drive and usb rather than Bluetooth streaming.   (2 Answers)

        By Zombie1375 December 24, 2016.

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          Yes, it has a USB input. I use mine for Android Auto but there is a selection for USB audio as well.

          By John December 24, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Is the screen on this unit, a capacitative (like smartphone) or resistive (like old palm pilot phones)?   (2 Answers)

        By Avi December 13, 2016.

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          XAV-AX100 uses a resistive touchscreen. A bit less responsive than capacitative, but after driving this XAVAX100 for several days now, in cold weather, I have to say that its really kinda nice to be able to keep the gloves on and use the touchscreen interface (resistive responds to pressure i.e. resistance). Capacitative requires skin contact, stylus or touchscreen-friendly gloves.

          By Anonymous December 14, 2016.

        • Question
          I've read that the USB port is on the rear of the unit. So how does one plug a phone into it?   (4 Answers)

          By Jwall December 25, 2016.

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            The good news is that the unit comes with an extension USB cord from the rear, that can be installed into the glove box or (in my case) out under the console. It is very easy. The bad news is that there is only one USB connection this single connection is also the ONLY external connection. So, you can only have one device connected via this connection - e.g. only your smartphone, or your thumbdrive, not both. I really, REALLY wish they had included a storage card slot for media.

            By Ziggurat January 13, 2017.

          • Question
            Can I use my Ipod through the usb port?   (3 Answers)

            By lavan June 23, 2017.

            Answers
          • Question
            Your web site says this isn't bluetooth compatible but the pictures displayed show options for Bluetooth Audio. Is that correct? Or does this simply mean something else, like that the receiver will play music via bluetooth but not do phone calls?   (3 Answers)

            By VanSummers November 30, 2016.

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              Hi VanSummers, This Sony XAV-AX100 supports Bluetooth connectivity. This receiver can simultaneously connect up to two compatible devices and choose between hands free phone access, phonebook access or audio streaming. -Jerome

              By SonyListens November 30, 2016.

            • Question
              Can I plug in my phone through USB and play videos onto this player? Like Netflix and YouTube?   (2 Answers)

              By Heet July 7, 2017.

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                Answer

                Hi Heet, You can plug your phone into this car stereo and play SAVED videos only. Videos from netfilx and youtube videos are not supported. Audio from streaming services via Bluetooth only. Thanks, >Joffrey

                By SonyListens July 8, 2017.

              • Question
                If I put my iphone on the USB cable am I able to play movies from my phone since it don't have a DVD player opening   (2 Answers)

                By Alex May 30, 2017.

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                  Answer

                  Hi Alex, yes. You can play movies from your iPhone when it is connected to this unit via USB. Stay safe, -Mark

                  By SonyListens June 2, 2017.

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