A:AnswerThe Pro has better video resolution and more advanced audio noise filters. It also has more advanced motion detection software.
Both the Pro and the plus come with two battery slots and one battery. You do not need a second battery for the camera to work but it is a nice feature to have.
The camera is programed to draw power from one battery and then switch to the second battery when the first one is drained. The app will alert you when one battery is drained. You can then remove the drained battery, recharge it, and put it back long before the second battery is drained. In this way, you can keep your camera online with no interruption power.
A second battery is ususlly priced at about $35.
A:AnswerHi Luis.
Thank you for reaching out to us with your question. The Ring Spotlight Cam Pro is water-resistant and designed to withstand normal rainfall and snow. Ring products are not waterproof and should not be submerged in water or sprayed with high pressure water. If you can, it is recommended to keep your Ring device under a protective overhang such as a hanging roof.
If any additional information is needed regarding your Ring question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
A:AnswerHi Bill.
Good question. Yes, the Ring Spotlight Cam Pro will automatically switch to the second battery. This will occur when the first battery discharges and is no longer usable. It will seamlessly switch to the second battery, so you will not experience any downtime with the device.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerYes it can but you need the solar panel with the usbc connection. If you have an older solar panel with the barrel connection an adaptor can be bought to adapt it. All around a good product.
A:AnswerHi SEV.
Good question. The Ring Spotlight Cam Pro Battery requires a wifi connection and the Ring app. Once it is online, you can access the live view and answer notifications from your mobile device.
We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi SRWSLV.
Good question. Yes, the Ring Spotlight Camera Pro Battery device offers multiple power options. It uses a rechargeable battery pack (one included; holds up to two). It can also be powered with an optional Ring Solar Panel, a Ring Plug-in Adapter, or a Ring Hardwired Kit (all sold separately).
Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerHi riz.
Thank you for reaching out to us with your question. Yes, the Ring Spotlight Cam and Ring Spotlight Cam Pro use the same Ring Rechargeable Battery Pack.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Lori.
Thank you for your question today! The Spotlight Cam Pro was released in 2022. The Ring Spotlight Cam Pro feature include, 1080p HD Video with 2k options if device is hardwired powered or plugin powered. The Spotlight Cam Pro also as a built in security siren and built in motion active LED Spotlights.
If any additional information is needed regarding your Ring Spotlight Cam Pro please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
A:AnswerHi Jake.
Thank you for your questions today! You can check inside your Ring app to find out which Ring Spotlight Cam you have. Open the Ring app and tap the three lines in the top left corner, tap devices from the list. From devices tap your Spotlight Cam and then tap on Device Health. On the Device Health page you will see the Product name. Our Ring Spotlight Cam Pro comes with the 3D Motion Detection Feature to pinpoint motion and distance to know exactly when and where someone’s stepped onto your property.
If any additional information is needed regarding your Ring Spotlight Cam Pro please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
A:AnswerNot being wise, but make sure the connection is fully inserted.
If you go into your settings in the upper right corner, you should be able to see your batteries while the solar panel is in direct sunlight. You should see a little charging emblem. If the batteries get below 50% they never recover from the solar charger. That’s just my Personal opinion.
A:AnswerHi John.
Thank you for your question. Ideally, your device should be within 20 feet from your router or nearest access point. A good way to test a location before getting the camera is to run a speed test while only connected to the network your camera will be connected to. As a general rule, most Ring devices function best when upload and download speeds are around 2 Mbps or greater.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Sincerely,
Matthew from Ring.
A:AnswerHello RPMik.
Thank you for your question. No, the Ring Spotlight Cam Pro cannot swivel 90 degrees. The Ring Spotlight Cam Pro has an 140° horizontal field of view and an 80° vertical field of view. It can be angled slightly left, right, and down, allowing you to adjust the camera's view to focus on the desired area. If any additional information is needed regarding your Ring Spotlight Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Link from Ring.
A:AnswerHi Me.
Thanks for reaching out. Yes, the Ring Spotlight Cam Pro can be connected to a Ring Solar Panel (sold separately). The Ring Solar Panel requires direct sunlight to provide power to Ring devices.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Nicole from Ring.
A:AnswerThere is a small port in the back of the camera that the solar panel plugs into - very simple and easy. Ring does make a mount that the camera and the panel both attach to that makes it very easy to attach both to house, but Best Buy doesn't sell it. Need to order it from ring directly or from Amazon. They have a gutter mount version and a house mount version. I have both of them on different cameras and it makes the install look very professional.
