“Can you explain the temp shutoff? Mine stopped recording at 2:00 today and it is only 75 degrees out. Got to mall at 1:30 and stayed till 3, so it only got half an hour; that's no good.”
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Hi there! May we ask if your dash cam is hardwired? If so, the shut off was likely related to the battery discharge prevention feature, "Off-Voltage" setting. The dash cam monitors the voltage level and if the detected level is below the adjustable threshold, it will prompt shut down to ensure that users will return to a functional car battery. As the dash cam requires more power to record in Motion Detection in Parking Surveillance Mode and the vehicle was parked in a high traffic area, it's likely the Off Voltage setting came in effect. To extend Parking Mode operation, you can either lower the Off Voltage setting and/or the Motion Sensitivity. We hope this helps! Please let us know if you have other questions. We can be contacted directly by email ([email protected]) or phone (1-844-865-9273). Thinkware Customer Support
Sorry, there was a problem. Please try again later.I just installed mine haven't had any problems with it. Make sure your settings are set in it it might stopped because it's not set to record over old recording.
Sorry, there was a problem. Please try again later.Were your windows rolled-up, and how hot was your car inside? The inside dash of a car can get extremely hot in direct sunlight, even when the outside temperature isn't that hot.
Sorry, there was a problem. Please try again later.I have no idea. I had Best Buy (Geek Squad) install mine and it has been working all the time. I suggest you go back where you bought it have them check it out.
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