A:AnswerTina - The VTech CS6949 comes with a one-year limited warranty. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
A:AnswerHi - If you are looking for a unit that has large buttons and senior friendly, you may want to check the model VTech SN5147.
Thank you,
-VTech Support
A:AnswerAnne - The telephone base and the cordless handset both have MUTE button. The telephone base also has a speakerphone feature. The unit is also compatible with a cordless headset model VTech IS6200.
Thank you,
-VTech Support
A:AnswerHI - We are sorry but the call forwarding feature is not available on the VTech CS6949. This is a feature subscribed from your local service provider. This will work if this is active. Thank you for your interest! ~VTech Support
A:AnswerHi - Yes, the call screening feature of the VTech CS6949 can be set to off. Here's the instructions on how you can turn off the call screening.
Step 1: Press the MENU button on the telephone base when in idle.
Step 2: Press the arrow down button to scroll to Answering sys, then press the MENU button.
Step 3: Press the arrow down button to scroll to Ans sys setup, then press the MENU button.
Step 4: Press MENU button to choose Call Screening.
Step 5: Press the arrow down button to scroll to OFF, then press the MENU button. You will hear a confirmation beep.
Hope this helps!
A:AnswerUnder the top of the handset - just below the switch hook - there is a plastic piece that will slip up. It is a little square with a lip. Pull that up to remove it, rotate it 180 degrees and reinstall. Now it will have a plastic tab that sticks up to keep the handset from falling off.
A:AnswerHi - The VTech CS6949 is not capable of speed dial. You may check the model CS6729, which does have speed dial as a feature.
Thank you,
-VTech Support
A:AnswerHi - We are sorry to hear that you are having trouble with the VTech CS6949. The unit is a single line telephone system. Here's the link where you can download a copy of the manual - https://www.vtechphones.com/support/technical-support/product/3494.
If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
A:AnswerLulu - We are sorry to hear that the VTech CS6949 does not work as expected. Make sure that the telephone base is securely connected to an active phone jack/modem. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
A:AnswerHi - Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. We can assist you in getting a replacement part for the cordless handset of the VTech CS6949.
Thank you,
-VTech Support
