A:AnswerWe had pedestals from our previous washer and the installers told us they could not install them on the pedestals if it isn't on the work order. The said to call customer service and the would be able to set up another appointment for that. seems completely ridiculous.
A:AnswerWhen you pay the accessory equipment fee they have everything needed. They won't connect old cords or hoses. So they might charge $29 or so install and $29 equipment fee. It's worth it to save the hassle.
A:AnswerPedestals are not required, they are optional to raise the height of your machines to make it more convenient and save your back from as much bending.
A:AnswerI purchased the hoses at the same time I purchased my washer. The installers brought the hoses with them when they brought the washer. Also, the drain hose is included with the washer which I didn't know. So you do not have to purchase a drain hose. I hope this helps.
