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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 730 Showing 14,581-14,600 of 30,818 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection from geek squad brings comfort within my home for all products we buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Got Your Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing geek squad and the protection service is covering my home entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The Greek squad pays attention to detail, great customer service and always fixes the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t actually had to use this but if I didn’t have it I am sure I would have lots of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have. I needed help with my tv and they took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they’re doing for sure. If anyone knows anything, it’s the geeks. Great men and women.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great to have ! Ended up selling my tv and Best Buy credited me for the remaining balance left on my protection ! Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. answered all questions and concerns..friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly service. I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMFORTING TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection and I am grateful for that, but it is very comforting to know that it is there if it is ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ! They help so much and do a great job every time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but the comfort I get from having it is worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Term Life Insurance for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't have to use Geek Squad for this purchase but for other devices they've been the greatest!! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a tv you it is vital that you purchase any insurance because you never know when something could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always provides great service, agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year Geek Squad protection for the new LG 40" LED TV. However, I have not needed it but it is a comfort to know the protection is there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a warranty in case of pixel issues or backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always amazing I get this each and every time they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever we have had problems with TVs from the past, the protection has taken care of us.

    I would recommend this to a friend