Customer Ratings & Reviews

Amazing warranty for the price. No haggle, stress, or hardship when you have to replace an item! Worth every penny!

If u buying a high end tv or just any electronics I recommend getting geek squad

I usually buy the protection plan. You never know. Hopefully I won't need it.

super fast very friendly excellent service I would return

Very good service and trusty tech help. A worthy buy to have a piece of mind

My Turtle Beach gamer headsets microphone stopped working. Best buy swapped it out with no questions asked. I am very pleased.

Always good to have this extend protection on this 4K ud tv. Hope that will not have to use but nice to know it’s there

Had to get warranty for a TV i just purchased. Makes me sleep better knowing I'm covered for 5yrs. Thanks once again Best Buy.

Always I put warranty on my electronics in Best Buy and when something fail they resolve my problem fast , not complain at all

good extra protection for a cheap price . better safe than sorry

Like I have said before on buying Best Buy extended warranty is a little peace of mind and the price is great

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

The agents made sure my stuff was set up correctly and everything was working as it should.

Geek Squad was more than I could ever want. They helped me so much and I am grateful for them.

Great customer service and very knowledgeable staff

Great service warranty, pleased for this service, give confidence to buy.

Had an issues with delivery. Spoke to someone they were very helpful and informative

I usually don't purchase the extended warranty, but for the price I figured it wasn't a bad idea. The peace of mind is worth the $23.

This tv is an awesome buy great price , great picture and love the size

We feel like it’s the very best. We will use it again in the future.